Key Account Management Lead (QLD)

About this role

ABOUT HALTER

At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.

We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.

To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.

ABOUT THE ROLE:

We are searching for an experienced and ambitious Key Account Management Lead to build and lead Halter's enterprise Key Account program in Queensland. We're looking for someone with proven management capability, deep account growth expertise, commercial edge, and the ability to inspire a team while driving real customer outcomes.

You will be building from the ground up; developing the strategy, team structure, and playbooks that scale Halter's presence with large enterprise cattle producers across Queensland. You'll lead a team of Key Account Managers, each managing a portfolio of strategic enterprise accounts from pilot stage through to full-scale integration with Halter technology. You'll own the growth strategy, manage key relationships at all levels, and ensure our enterprise partners realize the full value of their investment.

You'll thrive in a high-stakes, fast-moving environment where autonomy, judgment, and drive matter. You might find yourself building the playbook one week, negotiating a multi-million-dollar expansion the next, coaching a KAM through a critical deal by Friday, and presenting strategy to the exec team the following week. You'll masterfully navigate complex organizational structures, adjust your communication with ranch managers, general managers, and boards alike, and know when to guide, when to challenge, and when to step in to unlock value.

This isn't a typical role. This is a foundational role in building Halter's enterprise presence in a new region. You'll be making a real-world impact, helping Queensland's largest cattle producers become more productive and sustainable. You'll build relationships with influential ranching leaders while working closely with Halter's leadership team and supporting a commercial team across the region. You'll help shape what great account management looks like as we scale into new markets.

Frequent travel across Queensland and Northern Territory is required as part of the position.

WHAT YOUR DAY COULD LOOK LIKE:

- Team Leadership & Development: You'll build and lead the Queensland KAM team from the ground up—setting the vision, hiring the right people, and coaching them to excellence. You'll establish rituals, create scalable playbooks, and ensure every KAM is set up for success. You'll conduct account reviews, coach deal strategy, and hold your team accountable to ambitious growth targets.

- Account Portfolio Strategy: You'll own the strategic direction of Halter's enterprise relationships in Queensland. You'll work closely with our commercial team to develop account tiering, expansion strategies, and identify growth opportunities within your portfolio. You'll know your key accounts inside-out and play a critical role in shaping how we grow in-market.

- Customer Success at Scale: You'll be embedded in the success of Halter's largest and most strategic customers—ensuring they realize full value from their investment. You'll understand their goals deeply, help them embed Halter into daily operations, drive customer success initiatives, and surface impact across the business. Your efforts will directly influence retention, expansion, and long-term growth.

- Executive & Stakeholder Engagement: You'll work directly with senior leaders, boards, and multi-entity decision-makers. You'll understand organizational structures, surface strategic pain points, and partner with internal teams to tailor solutions that move the needle. You'll be known and respected as a trusted Halter advisor at the highest levels.

- Growth & Expansion Leadership: You'll collaborate with Business Development and Sales leadership to co-create account growth strategies, drive territory expansion, and identify new revenue streams. You'll play a key role in building the business case for new investments and managing the execution of expansion opportunities across your accounts.

- Cross-functional Leadership: You'll work closely with Halter's product, support, and sales teams to champion your accounts internally. You'll surface product feedback, coordinate training, align on rollout strategies, and be the glue that holds enterprise relationships together and drives results.

- Forecasting & Planning:…