Junior VIP Account Manager

Over deze functie

<h3 data-path-to-node="3"><strong data-path-to-node="3" data-index-in-node="0">Enter the Dynamic World of Napoleon Sports & Casino</strong></h3> <p data-path-to-node="4">At Napoleon Sports & Casino, we don’t just shape the landscape of online gaming, sports betting, and interactive entertainment—we also shape the future of careers. As we push boundaries and welcome new talent, our ambition reaches new heights. <br>In for a thrill? Discover our new challenge!</p> <h3 data-path-to-node="5"><strong data-path-to-node="5" data-index-in-node="0">We are looking for someone who:</strong></h3> <ul data-path-to-node="6"> <li> <p data-path-to-node="6,1,0"><strong data-path-to-node="6,1,0" data-index-in-node="0">Sales Track Record:</strong> Has a proven track record in a sales role (e.g., Sales Relationship Manager, Account Manager, Sales Agent, Telephone Sales Agent, etc.) in a B2C environment.</p> </li> <li> <p data-path-to-node="6,2,0"><strong data-path-to-node="6,2,0" data-index-in-node="0">Technical Skills:</strong> Is proficient in Excel and PowerPoint or has experience with data tools such as Tableau.</p> </li> <li> <p data-path-to-node="6,3,0"><strong data-path-to-node="6,3,0" data-index-in-node="0">Analytical Mindset:</strong> Proves an analytical mindset with experience in segmentation, analysis, or data mining.</p> </li> <li> <p data-path-to-node="6,4,0"><strong data-path-to-node="6,4,0" data-index-in-node="0">Linguistic Skills:</strong> Has excellent communication skills in <strong data-path-to-node="6,4,0" data-index-in-node="57">Dutch and English (both written and spoken). A good knowledge of French is a plus.</strong> Your portfolio will be <strong>Dutch.</strong></p> </li> <li> <p data-path-to-node="6,5,0"><strong data-path-to-node="6,5,0" data-index-in-node="0">Customer Focus:</strong> Has a highly customer-focused approach, with a passion for building long-term relationships.</p> </li> <li> <p data-path-to-node="6,6,0"><strong data-path-to-node="6,6,0" data-index-in-node="0">Efficiency:</strong> Has the ability to deliver exceptional service and results while meeting tight deadlines.</p> </li> <li> <p data-path-to-node="6,7,0"><strong data-path-to-node="6,7,0" data-index-in-node="0">Interpersonal Skills:</strong> Has strong interpersonal skills and a high level of emotional intelligence.</p> </li> <li> <p data-path-to-node="6,8,0"><strong data-path-to-node="6,8,0" data-index-in-node="0">Adaptability:</strong> Demonstrates adaptability to changing priorities and works well in a dynamic environment.</p> </li> <li> <p data-path-to-node="6,9,0"><strong data-path-to-node="6,9,0" data-index-in-node="0">Attitude:</strong> Is self-motivated, proactive, and able to work independently with a positive attitude.</p> </li> </ul> <h3 data-path-to-node="7"><strong data-path-to-node="7" data-index-in-node="0">What you will be doing:</strong></h3> <ul data-path-to-node="8"> <li> <p data-path-to-node="8,0,0"><strong data-path-to-node="8,0,0" data-index-in-node="0">Database Management:</strong> Monitoring and analyzing the database daily and taking appropriate action to maximize its value throughout its lifecycle.</p> </li> <li> <p data-path-to-node="8,1,0"><strong data-path-to-node="8,1,0" data-index-in-node="0">Strategy:</strong> Creating and overseeing communication strategies.</p> </li> <li> <p data-path-to-node="8,2,0"><strong data-path-to-node="8,2,0" data-index-in-node="0">Player Engagement:</strong> Gathering insights by engaging with players and passing valuable information to the relevant team.</p> </li> <li> <p data-path-to-node="8,3,0"><strong data-path-to-node="8,3,0" data-index-in-node="0">Issue Resolution:</strong> Responding promptly to inquiries and resolving any issues.</p> </li> <li> <p data-path-to-node="8,4,0"><strong data-path-to-node="8,4,0" data-index-in-node="0">Relationship Building:</strong> Building exceptional relationships with key customers, providing personalized service and tailor-made gaming experiences across all products.</p> </li> <li> <p data-path-to-node="8,5,0"><strong data-path-to-node="8,5,0" data-index-in-node="0">Key Account Champion:</strong> Acting as the Key Account Champion for Key Accounts, ensuring that contacts and inquiries are prioritized—both individually and across all departments or third parties.</p> </li> <li> <p data-path-to-node="8,6,0"><strong data-path-to-node="8,6,0" data-index-in-node="0">Compliance:</strong> Collaborating closely with the Responsible Gaming department.</p> </li> </ul> <h3 data-path-to-node="9"><strong data-path-to-node="9"…