Junior IT Engineer

About this role

Arionkoder is an AI consulting firm helping companies build, embed, and own AI systems that drive real business outcomes. We combine Product Development, Artificial Intelligence, and Team Augmentation to craft digital products and solutions that create lasting impact — guided by a human-centric approach and a commitment to pushing the boundaries of what technology can do.

Internal IT is responsible for identity and access management, equipment lifecycle, cloud and AI-platform administration, and operational financials for technology consumption across the company. The team's work directly supports Arionkoder's SOC 2 Type II and ISO 27001 compliance posture, operating under defined SLAs for every request and incident it handles. As a Junior IT Engineer, you will support day-to-day HelpDesk operations, equipment management, and access administration tasks under the guidance of senior team members, while building the foundation to take on cloud and platform administration responsibilities over time.

Key Responsibilities

Access & Identity Management

• Process user access requests across Okta (SSO), Google Workspace, and company SaaS tools (Jira, Slack, HiBob, Runn, Miro, KnowBe4, Greenhouse, Confluence, Drata, Carmelo), following role-based access control principles.

• Execute onboarding and offboarding access changes within the SLA windows defined for each system, escalating security-relevant cases (e.g. compromised accounts) immediately.

• Maintain accurate, timestamped records of provisioning and deprovisioning actions to support audit trails required under SOC 2 CC6 and ISO 27001 A.9.

Equipment Lifecycle

• Support procurement, configuration, and MDM enrollment of equipment for new hires and replacements, verifying security baseline compliance before delivery.

• Coordinate equipment collection, remote wipe, and inventory updates at offboarding, escalating overdue returns per policy.

• Assist with secure decommissioning and disposal of retired equipment, including documentation of data sanitization method.

Platform & Cloud Support

• Assist with routine access requests on cloud infrastructure accounts (AWS, Google Cloud) and AI/LLM provider accounts (Anthropic, OpenAI, others) under senior supervision.

• Support API key hygiene practices, including rotation reminders and revocation of compromised or leaked keys.

• Flag anomalies in access patterns or usage for review by senior engineering or security staff.

Operational Financials

• Help prepare monthly consumption reports for AWS and AI provider accounts.

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