Junior Implementation Specialist

About this role

<div class="content-intro"><p>Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC.</p> <div id="fortidlp-input-element-parent"></div></div><p><span style="font-size: 18pt;">Junior Implementation Specialist</span></p> <p><strong><span style="font-size: 12pt;">About HR4</span></strong><br><span style="font-size: 12pt;">HR4 is the all-in-one HR software platform built for dealers. Based in Toronto and serving over 1,000 clients across North America, we power every step of the employee </span><span style="font-size: 12pt;">journey, helping automotive dealers transform to build high-performing teams. Our focus on the automotive and adjacent sectors has allowed the product to evolve </span><span style="font-size: 12pt;">with the business and our integrated workflows to stay relevant and easy to use.</span></p> <p><span style="font-size: 12pt;">For over ten years we have helped clients run HR with the consistency, structure, and discipline of a Tier 5 organization, through a clear, repeatable system of work we </span><span style="font-size: 12pt;">call the HR4Way. Every client is set up and supported by an Implementation team that believes in the heart of its people and in growing their talent.</span></p> <p> </p> <p><strong><span style="font-size: 12pt;">Position Summary</span></strong><br><span style="font-size: 12pt;">The JR Implementation Specialist is a growth role and a chance to learn HR operations and the HR4 platform from the inside, alongside a dynamic team working to get </span><span style="font-size: 12pt;">every dealership onto the Tier 5 track. You will build knowledge by doing: being assigned clients to support, learning the employee lifecycle from recruitment through </span><span style="font-size: 12pt;">performance management, and seeing first-hand how HR4 supports the client. </span><span style="font-size: 12pt;">The core of the role is supporting the Implementation Consultants as they move clients through the HR4Way process. As you master HR4, you take on more of the setup </span><span style="font-size: 12pt;">and quality work, saving the Consultant time so they can focus on micro-learning and change management. It is built for someone early in their career who is tech-</span><span style="font-size: 12pt;">savvy, detail-oriented, and eager to learn.</span></p> <p><strong><span style="font-size: 12pt;">The HR4Way</span></strong><br><span style="font-size: 12pt;">These principles define how we work, and you are expected to model them every day.</span><br><span style="font-size: 12pt;">Discipline. Consistency, follow-through, and care are how trust is earned on this team.</span><br><span style="font-size: 12pt;">Customer orientation. Everything we do serves the client. We keep their experience and success at the centre of every setup and every decision.</span><br><span style="font-size: 12pt;">The white glove approach. Our setup process is structured and deliberate, a white glove approach that sets an HR4 setup apart.</span><br><span style="font-size: 12pt;">An eye for detail. You check organization and flow, catch what others miss, and take pride in work that is clean and complete.</span><br><span style="font-size: 12pt;">Close the loop. Every checklist item, audit, and task is followed through to completion. Nothing is left open.</span><br><span style="font-size: 12pt;">Knowledgeable. We invest in understanding before action; deep knowledge of HR4 and the Tier 5 model is what makes our work excellent.</span></p> <p><strong><span style="font-size: 12pt;">What You Will Learn</span></strong><br><span style="font-size: 12pt;">The employee lifecycle: recruitment, hiring, onboarding, engagement, training, and performance management, and how HR4 supports the client at each step</span><br><span style="font-size: 12pt;">The Tier 5 organization: the elements that define a Tier 5 dealership and the standards required to get there</span></p> <p><span style="font-size: 12pt;">Dealer culture: how dealerships operate and how HR works within them</span><br><span style="font-size: 12pt;">The HR4 platform: every app you will support and audit, from Hire, Plan, and Forms to Learn and Reports & Analytics</span><br><span style="font-size: 12pt;">The HR4Way process: the standardized methodology Consultants follow to set up and support every client</span></p> <p><strong><span style="font-size: 12pt;">Key…