[ITO] (GSD) Program Manager – People Technology (Bangkok based, relocation provided)

About this role

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

The Opportunity:

We are looking for a Program Manager to act as an implementation lead for large-scale HRIS and people technology transformation initiatives. This senior individual contributor role is responsible for planning, coordinating, and executing complex HRIS projects end-to-end, overseeing project governance, timelines, risks, and dependencies, and driving change management and adoption for new system rollouts and enhancements.

You will partner with People Team leaders and cross-functional stakeholders, deeply understand their domains, and think in the customers’ shoes to identify technical solutions that deliver step-change improvements to our internal processes and employee experience.

In this role, you get to:

Lead HRIS Programs & Project Planning

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Manage a portfolio of People Technology / HRIS projects, coordinating scope, timelines, resources, and risks across multiple initiatives.

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Oversee largescale HRIS transformations, including restructurings, overtime/position management changes, and deployment of new capabilities.

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Lead project discovery and planning workshops with HR and business stakeholders to define objectives, requirements, and project plans for target state processes and technology.

Drive Design, Governance & Implementation Execution

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Lead the design and governance framework on HRIS transformation projects, ensuring consistent standards, documentation, and alignment with business strategy.

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Translate business requirements into clear, scalable product requirements and technical specifications for implementation teams.

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Act as implementation lead for HRIS / people technology initiatives, including requirements gathering, fit gap analysis, configuration/testing coordination (SIT/UAT), cutover, and hyper care.

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Evaluate new project requirements and effort estimates, defining MVP, Phase 2 and beyond using data driven prioritization frameworks.

Partner with Stakeholders & Execute Strategy

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Partner closely with People Team leaders and other business stakeholders to validate needs, align expectations, and prioritize projects within the overall HRIS program.

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Execute agreed plans by defining and tracking milestones, managing issues and risks, and coordinating testing and deployment activities.

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Influence and, where appropriate, challenge requirements or scope to ensure…