IT Support Engineer

About this role

Athens Technology Center is hiring an IT Support Engineer (Athens)
About us
ATC is an Information Technology Company offering solutions and services targeting specific sectors incl. the Media, Banking, Retail Sectors, Utilities and Public Sector Organizations. As a full-service software development company, we apply modern design principles, along with the latest data science, machine learning, cloud, mobile and desktop technologies. We strive to deliver quality software solutions for top clients and global leaders in numerous industries, while at the same time being at the forefront of research and innovation.
The position
We are currently seeking to hire an IT Support Engineer to join our team. The successful candidate will be based at the premises of one of our clients in Athens, providing day-to-day support to the client’s personnel. Please note that while the role will be carried out on-site at the client’s location, the candidate the candidate will be officially employed by Athens Technology Center (ATC) and will report directly to Athens Technology Center (ATC.
Responsibilities
Installing and configuring computer hardware, software, and peripherals
Maintain workstations, networks, and peripherals
Setup accounts and workstations
Providing technical support and troubleshooting to end-users over the phone, email, or in-person
Collaborating with other IT teams, vendors, and stakeholders to implement new projects and solve complex problems
Creating and updating technical documentation, user manuals, and training materials
Requirements
Degree in Information Technology or equivalent qualification
2+ years of experience in a related role
Good knowledge of Windows operating systems and Office applications
Windows Server administration and Active Directory experience
Good knowledge of Networking
Excellent communication skills in English both verbally and written
Familiarity with reporting tools and ticketing
Personal skills
Excellent communication skills and ability to explain technical concepts to non-technical users
Communication & interpersonal skills
Teamwork spirit and collaboration
Benefits
Competitive compensation package
Private health coverage
Experience and knowledge in diverse scientific areas and the possibility to explore a variety of topics
Tailored training programme and access to cut-edge skills.
Friendly, pleasant and creative working environment

If you are searching for a company and a team that takes into account your ideas and individual growth, recognizes you for your unique contributions, fills you with a sense of purpose, and provides a fun, flexible, and inclusive work environment – apply now.