IT Operations Engineer

About this role

• Create, modify, disable, and manage user accounts across Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, and business applications.

• Manage user permissions, security groups, shared mailboxes, and access requests in accordance with company policies.

• Support employee onboarding and offboarding, including account provisioning, access management, and IT asset allocation.

• Perform system updates, software deployments, security patches, and firmware upgrades.

• Monitor IT systems and infrastructure health and proactively resolve performance and reliability issues.

• Troubleshoot and resolve hardware, software, network, and user access issues.

• Maintain accurate IT documentation, user records, and system configurations.

• Follow IT security policies and best practices to ensure secure and reliable operations.

Requirements

• 2–3 years of experience in IT Operations, System Administration, or a related role.

• Hands-on experience with Active Directory, Microsoft Entra ID, and Microsoft 365.

• Good understanding of user access management, permissions, security groups, and IT support processes.

• Basic knowledge of Windows Server, networking, system troubleshooting, and IT security.

• Strong troubleshooting and problem-solving skills.

• Good communication and teamwork skills.
Benefits

• Hybrid Working Model

• Social and Medical Insurance

• Flexible working Environment

• Transportation