IT Network Manager (CCNA/CCNP) | Alabang

About this role

Work Setup: Onsite (Alabang)
Work Schedule: Primary support for US Business Hours with 24x7 support coverage; Onsite - 5 Days a Week

Education & Experience:

• Bachelor’s degree in Network Administration, Information Technology, Computer Science, or a related field.

• At least 10 years of overall experience in network operations, with strong exposure to enterprise environments.

• Proven experience in team leadership or people management roles.

Mandatory Certifications:

• Cisco Certified Network Associate (CCNA)

• Cisco Certified Network Professional (CCNP)

Key Responsibilities:
Team & Stakeholder Management

• Lead, mentor, and manage a team of network engineers supporting Cisco network infrastructure.

• Provide technical guidance, performance oversight, and escalation support.

• Manage ongoing engagement with internal teams, external vendors, and client stakeholders.

• Ensure high service quality, SLA adherence, and effective issue resolution.
Network Operations & Technical Leadership

• Oversee configuration, troubleshooting, and maintenance of enterprise network infrastructure.

• Strong hands-on knowledge of Cisco routing and switching.

• Experience with installation, configuration, and support of: Cisco ASA, Cisco Firepower, IPS, Routers & Switches, and Cisco AnyConnect

• Working knowledge and experience with Proxy infrastructure and Checkpoint firewall management.
Security Compliance & Audit Management

• Own and manage internal, external, and client-driven audits.

• Ensure continuous network security and compliance through: Security patch management, IOS upgrades, Audit log reviews, Access control enforcement, and Maintenance of network security standards and guidelines
Network Performance & Reporting

• Assess and monitor network performance against business requirements.

• Prepare and present network performance, capacity, and availability reports.

• Drive network planning activities, including: Capacity planning, Hardware/software upgrades, Technology refresh and replacement strategies
ITIL Process & Operational Governance

• Ensure adherence to ITIL best practices, including: Incident Management, Change Management, Capacity Management, Vendor Management

• Oversee and participate in disaster recovery (DR) operations and testing.

Benefits:

• HMO for Employee and 2 Dependents (On Day 1)

• Quarterly performance bonus

• Outstanding career development opportunities