IT Network Manager (Alabang) | Onsite

About this role

Work Setup: Onsite (Alabang)
Work Schedule: Primary support for US Business Hours with 24x7 support coverage; Onsite - 5 Days a Week

Education & Experience:
Bachelor’s degree in Network Administration, Information Technology, Computer Science, or a related field.
At least 10 years of overall experience in network operations, with strong exposure to enterprise environments.
Proven experience in team leadership or people management roles.

Mandatory Certifications:
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional (CCNP)

Key Responsibilities:
Team & Stakeholder Management
Lead, mentor, and manage a team of network engineers supporting Cisco network infrastructure.
Provide technical guidance, performance oversight, and escalation support.
Manage ongoing engagement with internal teams, external vendors, and client stakeholders.
Ensure high service quality, SLA adherence, and effective issue resolution.
Network Operations & Technical Leadership
Oversee configuration, troubleshooting, and maintenance of enterprise network infrastructure.
Strong hands-on knowledge of Cisco routing and switching.
Experience with installation, configuration, and support of: Cisco ASA, Cisco Firepower, IPS, Routers & Switches, and Cisco AnyConnect
Working knowledge and experience with Proxy infrastructure and Checkpoint firewall management.
Security Compliance & Audit Management
Own and manage internal, external, and client-driven audits.
Ensure continuous network security and compliance through: Security patch management, IOS upgrades, Audit log reviews, Access control enforcement, and Maintenance of network security standards and guidelines
Network Performance & Reporting
Assess and monitor network performance against business requirements.
Prepare and present network performance, capacity, and availability reports.
Drive network planning activities, including: Capacity planning, Hardware/software upgrades, Technology refresh and replacement strategies
ITIL Process & Operational Governance
Ensure adherence to ITIL best practices, including: Incident Management, Change Management, Capacity Management, Vendor Management
Oversee and participate in disaster recovery (DR) operations and testing.

Benefits:
HMO for Employee and 2 Dependents (On Day 1)
Quarterly performance bonus
Outstanding career development opportunities