IT Network Analyst (Alabang) | Onsite

About this role

Work Setup: Onsite (Alabang)
Work Schedule: 24x7 Support Availability (including nights and weekends as required); Onsite - 5 Days a Week

Education & Experience:
Bachelor’s degree in Network Administration, Information Technology, Computer Science, or a related field.
At least 8 years of hands-on experience in network administration and support roles.
Experience working in enterprise or high-availability network environments.

Mandatory Certifications:
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional (CCNP)

Key Responsibilities:
Network Operations & Technical Support
Configure, troubleshoot, and maintain enterprise IT network infrastructure.
Hands-on experience with Cisco routing and switching technologies.
Install, configure, and support Cisco network and security devices, including: Cisco ASA, Cisco Firepower, IPS, Routers & Switches, and Cisco AnyConnect
Manage and support Proxy infrastructure and Checkpoint firewall appliances.
Security Compliance & Audit Support
Maintain ongoing network security and compliance through: Application of security patches, IOS upgrades and updates, Regular review of audit and security logs, Enforcement of access controls, Maintenance and updates of network security guidelines
Participate in internal, external, and client security audits. • Identify, track, and remediate security risks and audit findings.
Network Performance Monitoring & Planning
Monitor and assess network performance to meet business and operational requirements.
Identify performance issues and recommend corrective actions.
Support network capacity planning and assist with: Hardware upgrades, Software upgrades, Technology refresh and replacement initiatives
ITIL & Operational Processes
Ensure adherence to ITIL best practices, including: Capacity Management, Change Management, Incident Management and Vendor Management
Participate in disaster recovery (DR) operations and testing as required.
Documentation & Reporting
Create and maintain accurate network diagrams and technical documentation.
Prepare and present networking and performance reports.
Ensure documentation supports network design, planning, and operational continuity.

Benefits:
HMO for Employee and 2 Dependents (On Day 1)
Quarterly performance bonus
Outstanding career development opportunities