Inventory & Supply Chain Operations Specialist

About this role

<div class="content-intro"><p></p> <h3 data-start="186" data-end="214"><strong data-start="190" data-end="214">About Catch Creation</strong></h3> <p data-start="216" data-end="582">Catch Creation is a global eCommerce company built for the digital age. We create, grow, and manage online brands that inspire customers and deliver real value through exceptional products and experiences. Our team thrives in a fully remote environment, combining creativity, data-driven strategy, and innovation to build scalable eCommerce solutions that perform.</p> <p data-start="584" data-end="845">From concept to conversion, we specialize in developing brands that stand out in competitive markets—driven by a passion for design, storytelling, and customer satisfaction. Every product we launch reflects our commitment to quality, authenticity, and growth.</p> <p data-start="847" data-end="1044">At Catch Creation, we believe great ideas can come from anywhere—and our remote-first culture allows talented people from around the world to collaborate, innovate, and bring those ideas to life.</p> <p></p></div><p> </p> <p> </p> <div id="message-list_1772050708.208649" data-qa="virtual-list-item" data-item-key="1772050708.208649"> <div data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false" data-msg-ts="1772050708.208649" data-msg-channel-id="D09QMKRG4VA"> <div data-qa-hover="true"> <div> <div> <div data-qa="message_content"> <div> <div data-qa="message-text"> <div data-qa="block-kit-renderer"> <div> <div> <div><strong>Core Responsibilities:</strong></div> <div style="padding-left: 40px;"><br>1. Inventory Management & Replenishment</div> <ul> <li> <ul data-list-tree="true" data-indent="0" data-border="0"> <li>Monitor and manage inventory levels across all fulfillment locations.</li> <li>Forecast inventory requirements based on sales trends, lead times, seasonality, and inbound shipment schedules.</li> <li>Create and maintain replenishment plans to prevent stockouts and excess inventory.</li> <li>Coordinate inbound and outbound shipments to maintain optimal stock levels.</li> </ul> </li> </ul> <div style="padding-left: 40px;">2. SKU Availability & Sales Channel Control</div> <ul> <li> <ul data-list-tree="true" data-indent="0" data-border="0"> <li>Ensure out-of-stock SKUs are promptly deactivated across all sales channels to prevent overselling.</li> <li>Coordinate with Management, Marketing, and Development teams to manage product activation/deactivation.</li> <li>Reactivate SKUs immediately upon confirmed stock replenishment.</li> <li>Validate system inventory feeds to ensure accurate stock availability is reflected online.</li> </ul> </li> </ul> <div style="padding-left: 40px;">3. Systems Reconciliation & Inventory Accuracy</div> <ul> <li> <ul data-list-tree="true" data-indent="0" data-border="0"> <li>Reconcile inventory counts across OMS, WMS, ERP, and third-party sales platforms.</li> <li>Investigate and resolve discrepancies between internal systems and 3PL warehouses.</li> <li>Partner with 3PL providers to validate stock adjustments, damages, returns, and transfer variances.</li> <li>Maintain accurate inventory records to support financial reporting and operational planning.</li> </ul> </li> </ul> <div style="padding-left: 40px;">4. Cross-Functional Coordination</div> <ul> <li> <ul data-list-tree="true" data-indent="0" data-border="0"> <li>Act as the central point of contact between Executives, Operations, Marketing, Customer Service, Finance, and Development teams regarding inventory status.</li> <li>Communicate inventory risks, stockouts, delays, and replenishment timelines to stakeholders.</li> <li>Support marketing campaigns by validating product availability prior to launch.</li> <li>Collaborate with developers to ensure proper system integrations and inventory sync functionality.</li> </ul> </li> </ul> <div style="padding-left: 40px;">5. Shipment Tracking & Reporting</div> <ul> <li> <ul data-list-tree="true" data-indent="0" data-border="0"> <li>Track inbound shipments from suppliers and monitor estimated arrival dates.</li> <li>Report shipment status updates to internal stakeholders.</li> <li>Identify and escalate potential delays or disruptions.</li> <li>Maintain shipment logs and documentation for operational visibility.</li> </ul> </li> </ul> <div style="padding-left: 40px;">6. Reporting & Performance Monitoring</div> <ul> <li> <ul data-list-tree="true" data-indent="0" data-border="0"> <li>Generate regular inventory health reports (stock levels, aging inventory, sell-through rates).</li> <li>Monitor KPIs such as stockout rate, inventory accuracy %, backorder rate, and fulfillment performance.</li> <li>Provide…