Interpreter Project Coordinator

Sobre el puesto

As a Project Coordinator for Interpretation Services you will serve as support to existing clients and manage and coordinate the completion of interpretation and language assessments projects. This is a dynamic role where you work closely with the clients as well as the sales teams to ensure the highest quality of standard for all projects you oversee.

Position responsibilities: Consult and educate Sales team and clients regarding language assessments options and the coordination process.

Liaise with clients and Sales team to ensure that individual projects are set up appropriately.

Oversee the execution of projects with keen attention to detail, resulting in a successful meeting or assessment.

Manage all logistical matters related to interpretation meetings and language assessments from beginning to end, working with clients, language raters and interpreters.

Ensure deadlines are met with the interpreters and language raters according to projects

Comply with internal regulations, processes and procedures in line with ISO standards.

Discuss issues with clients, Sales team, language raters and interpreters, and creatively problem solve to alleviate issues, including trouble-shooting problem projects or events.

Juggle multiple projects and priorities simultaneously in a fast-paced environment.

Understand and abide by individual project instructions.

Establish and maintain excellent relationships with contract interpreters, language raters, Sales team and clients.

Negotiate rates on a broad scale or on a project by project basis with contract vendors.

Clearly and effectively communicate any issues/updates/caveats or additional information to Sales team or clients as soon as that information is available.

Essential skills and experience required: Excellent written and verbal English communication skills, other languages would be an asset

Excellent customer service skills

University Degree

Minimum 1 year of professional experience in a similar position in corporate environment

Detail orientation with the ability to multitask

Ability to meet deadlines

Excellent problem solving and analytical skills

Independence in carrying out assigned tasks

Ability to work under pressure in a fast-paced environment

Highly-developed computer skills (MS Office: Excel and Outlook specifically)

Experience in project management would be a strong advantage

TransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law. We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.

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