Internal Coordinator

About this role

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.

Role Overview

An Internal Coordinator (IC) is responsible for monitoring and supporting a large group of work-from-home Data Collectors (DCs) who record videos of household activities.
Each IC will handle 50 or more DCs at the same time, ensure they work as per instructions, complete their daily targets, and follow all rules.

This role is mainly about live coordination, tracking, and problem-solving.

Who Are Data Collectors (DCs)?

• People working from home

• They record short videos of household tasks using mobile phones

• They have clear daily and total hour targets to complete

Key Responsibilities

1. Live Monitoring

• Monitor 50+ DCs in real time during working hours

• Check who has started work, who is active, and who is falling behind

• Follow up immediately with DCs who are idle or delayed

2. Target & Productivity Management

• Ensure DCs meet daily and overall targets:

• 30 hours in 6 days or

• 100 hours in 20 days

• Push and motivate DCs to complete work on time

3. Rule & Process Adherence

• Ensure DCs follow recording rules, such as:

• Only household tasks

• Video duration between 15–30 minutes

• Correct camera settings