Interior Designer/ Customer Care

About this role

We are looking for:
A client-facing interior designer to guide our buyers from SPA signing through their schedule of finishes, personalisation upgrades and handover. You will own a portfolio of units across our projects, help each buyer shape a home that is truly theirs, and grow Customer Care upgrade revenue by advising on and selling the right upgrades and bundles.

What will you do:

• Portfolio Ownership: Own a portfolio of units per project, from SPA completion through to handover, as the buyer's main point of contact.

• Schedule of Finishes: Meet clients in person and online and finalise each schedule of finishes within the target finishes window.

• Upgrade Advice & Sales: Advise on and sell upgrades and bundles: furniture, kitchen and carpentry, appliances, sanitary items, lighting, A/C, automations and layout alterations.

• Quotations & SASPAs: Prepare quotations and SASPAs and follow them through to signature via DocuSign.

• Design Proposals: Produce layouts, drawings and 3D visuals for client proposals.

• Cross-Team Coordination: Liaise with Project Management, Design, Technical and Procurement teams on feasibility, costs and progress.

• Data & Systems: Keep client and SASPA data accurate and up to date in Customer Care systems.

• Handover & Aftercare: Support clients through handover and the warranty period, and handle queries and complaints promptly and professionally.

Requirements
Must Have's:

• Qualifications: Degree or diploma in Interior Design, Interior Architecture or a related field.

• Relevant Experience: 1–4 years in interior design (junior to mid level), ideally in residential, real estate, fit-out, or kitchen/furniture showroom sales.

• Technical Skills: Proficiency in AutoCAD.

• Languages: Fluent Greek and English, written and spoken.

• Client-Facing & Commercial: Comfortable presenting, recommending and closing upgrades.

• Organisation: Able to manage many units across several projects against deadlines.
Advantages:

• Knowledge of materials, finishes and construction processes.

• Experience with residential developers or in customer care within real estate.

Who you are:

• Client-First: Listens carefully, understands how each buyer wants to live, and turns that into clear, confident recommendations.

• Commercially Minded: Sees every upgrade conversation as a chance to add value for the client and for Square One.

• Eye for Detail: Gets finishes, drawings, quotations and records right the first time.

• Organised & Reliable: Keeps many units and deadlines moving at once without letting anything slip.

• Team Player: Works smoothly with design, technical, project and procurement colleagues to deliver what was promised.

• Calm Under Pressure: Handles queries and complaints with patience, professionalism and a solution-focused attitude.
Benefits
What's in it for you:

• Competitive package: Salary tailored to your experience and expectations.

• Rewarded for impact: An annual bonus tied directly to your performance and KPIs.

• Homes that matter: Help buyers personalise their homes across a varied pipeline of high-profile projects.

• Grow with us: Real ownership and a clear path to progress in an entrepreneurial team that's scaling fast.