Intake & Assessment Therapist

About this role

General Description
To provide assessment, evaluation, supportive therapy and therapeutic support to clients seeking mental health services. The Intake and Assessment Therapist participates in multi-disciplinary team planning; clinical supervision; assists with intake and assumes administrative responsibilities in conjunction with Victory Bay’s policies and procedures.
Tasks & Responsibilities
A. Essential Duties

• Performs evaluations and intake assessments which includes understanding of DSM-V diagnoses, treatment planning, input of various clinical and non-clinical information into electronic medical record, screenings, gathering of history, provisional diagnosing, narrative assessment, Releases of Information, etc. in a timely fashion.

• Assesses clients’ needs, and communicates with all involved parties following HIPAA laws and regulations

• Collects data and comprises reports of specific crisis and intake data as assigned.

• Arranges for follow-up appointments with appropriate medical (APN or Psychiatrist) and/or clinical (Therapist) staff member.

• Ensures that all necessary paperwork and documentation are forwarded to appropriate staff.

• Prepares progress notes and/or crisis intervention notes and documents all client telephonic/face-to-face contacts, as well as consults with other clinicians.

• Maintains all other clinical records as required.

• Maintain knowledge of Electronic Medical Record system and changes.

• When necessary, refers for follow-up support services for new admissions who are at risk.

• When necessary, acts as liaison between all outside crisis intervention services. This may include exchanging crisis referral information, triaging and queries regarding HB clients, and arranging for follow-up with VB clinicians.

B. Additional Duties

• Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.

• As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.

C. Interpersonal Relations

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Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.

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Take Accountability: Take constructive feedback and prevent discourse among our peers.

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Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner.

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Be Professional: Wear business casual attire (please see dress code policy).

Competencies

• Adaptability

• Customer Service

• Decision Making

• Dependability

• Ethics

• Interpersonal Skills

• Job Knowledge

• Conflict Management

• Organization Skills

• Productivity

• Self Development

• Teamwork

Clinical Competencies

• Clinical Skills

• Data Reflection

• Communication

• Documentation

• Compliance

• Always Behaviors

• Professionalism

• Technical Skills

• Telehealth Reporting

• Telehealth Data Reflection

Performance Standards & Measurement

• Compliance with essential and incidental duties; compliance with company policies and procedures.

• Compliance with state and federal laws and regulations applicable to the business.

Equipment, Tools & Machines

• Use of computer, telephone, and other office equipment such as a printer and fax.

• Use of company network and email domain.

Working Conditions

• Air conditioned and well-illuminated office environment and outdoor environment.

• May have several responsibilities at once. Interaction with other is constant and can be interruptive.

• Work may be stressful at times due to high level workflow.

• Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs.

• Participates in educational training, orientations, or compliance programs as needed to maintain competency.

• If you must leave your employment with our company, we request employee’s to give us at least 30 days resignation notice in writing.

Demands

• Enthusiastic self-starter operating with sustained energy and showing great initiative.

• Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.

• Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.

• Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others.

• Excellent organizational skills.

• Accepts constructive criticism well in an open and non-defensive manner.

• Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.

• Ability to function independently and with flexibility.

• Ability to work under pressure, handle multiple tasks and interruptions.

• Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 25lbs.

• Ability to sit, stand, or walk for extended periods of time.

• Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.

Qualifications

Education:

• Master’s Degree
Experience:

• 2-4 years’ experience working in Clinical Treatment environment.
Proper Knowledge and Skills:

• Wellness Recovery Action Plan (WRAP) Competencies:

• Deploy Wellness Toolbox

• Coach Daily Maintenance Pan

• Educate Triggers Identification

• Educate Early Warning Signs

• Education When Things…