Inside Sales Representative

About this role

The Inside Sales Representative will help support our growing Regional Sales team in the Premises segment. This role requires tight interaction with sales, marketing, operations, and product management teams. The Inside Sales Representative will be responsible for qualifying inbound leads, managing our software-based renewal cycle, supporting pipeline hygiene and deal velocity, upselling complimentary products, as well as ensuring operational excellence in order fulfilment. A key component to this role is building, maintaining, and expanding a strong relationship with our partner base and customers. Success in this role requires the ability to thrive in a fast-paced environment, a willingness to learn the ins and outs of our business, and a self-motivated individual that takes initiative.
Responsibilities and Duties

• Builds and maintains strong partner & end user account relationships which includes understanding needs, resolving customer issues, identifying sales opportunities, providing product feature knowledge, as well as understanding the marketplace and competition

• Manages license administration and renewal cycle for Hirsch’s software-based products within designated territory

• Supports Regional Sales reps in designated territory with managing the sales cycle for run rate business (< $15K) as well as maintaining Salesforce pipeline hygiene

• Utilizes product knowledge to configure price quotes in Salesforce and partners with cross-functional teams to execute all internal processes related to the order fulfillment cycle

• Maintains integrity of accounts, opportunity, and contact data within Salesforce

• Conducts ad hoc activities to support Sales segment.

Requirements

• 2+ years of sales, sales development, and/or customer service experience is preferred.

• Establishes and maintains effective relationships with customers/partners and gains their trust and respect.

• Ability to prioritize in a dynamic, fast-paced & changing environment

• Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.

•High attention to detail

• Willingness to learn, grow, and be coached

•Strong Salesforce knowledge required

• Familiar with Microsoft Office product suite (Word, PowerPoint, Excel, Outlook, etc.)

Benefits
At Hirsch, we prioritize pay fairness. Your base salary plays a vital role in our comprehensive compensation structure, and it is established within a specific range. This structure allows for advancement as you gain experience and evolve in your role. Your salary and compensation will be determined based on various factors, including your geographical location, skill set, educational background, and work experience.
In the spirit of openness regarding compensation, the base salary for this position is up to $74,000 with an on-target earnings of up to $84,000.
The total compensation package includes:
Competitive Base Pay
Fidelity 401(k) + Company Match
11 Company Paid Holidays
Discretionary Unlimited Paid Time Off
Medical, Dental, & Vision Insurance
FSA/HSA
Fun Employee and Family Events
Employee Wellness Program
Supplemental Life Insurance, AD&D Insurance, and Dependent Care plans
A range of discounted products and free services
Hirsch encourages candidates who believe they might be overqualified or outside the expected range to apply, as some positions allow room for up leveling for an extraordinary candidate.
We prioritize hiring the most qualified individuals, and in keeping with our commitment to both our employees and customers, employment offers are subject to the outcome of a confidential pre-employment background check.
Company Description:
Where Technology Meets Trust
Hirsch stands as a global leader in physical security, offering a comprehensive range of physical access control, video intelligence, and analytic-driven security solutions. Our mission is to empower a secure, connected world through digital innovation. Trusted worldwide by an elite group of partners and innovative customers across diverse vertical markets—ranging from airports to seaports, critical infrastructure to government agencies, hospitals to schools, and startups to corporations—we secure the people and places that underpin our daily lives.
With a strong international presence and a commitment to technological advancement, we are at the forefront of shaping the future with cutting-edge innovation. At Hirsch, every individual and action holds significance. We believe that our success lies in having the best people in exciting, aligned, and empowered roles with clear missions, goals, and measurable outcomes.

Hirsch Values
Authenticity, Innovation, and Trust in Technology
Authenticity: We use clear language to make technology accessible to everyone, from experts to beginners. We are straightforward and easy to understand.
Innovation: We inspire others to think, engage, and create by telling stories that highlight our role as technology futurists. We build for today's world while anticipating tomorrow's needs.
Trust: With over 43 years of industry experience, we are a global leader in physical security and digital identity solutions. We are accessible and audience focused.
What Sets Us Apart
Community: Collaborating with exceptional individuals significantly contributes to our workplace satisfaction. We recognize that our value is intricately tied to the vibrant community of people we engage with. We seek out individuals who are deeply passionate about their work, relish the art of problem-solving, delight in discovering solutions, and take joy in the process.
Innovation: We are forward-thinking tech enthusiasts working on the present while envisioning the future. Our cadre of visionaries brings creative insights into addressing current challenges, nurturing ideas, identifying opportunities for enhancement, fostering transparent communication, and serving as a source of inspiration to both our team members and business…