Infrastructure Operations Support

About this role

Key Responsibilities

• Monitor, track, and manage technology obsolescence across the organization.

• Validate, reconcile, and remediate CMDB data related to technology obsolescence.

• Extract and consolidate data from multiple sources; analyze using Power BI and generate insightful reports for leadership.

• Collaborate closely with application teams and stakeholders to minimize technology obsolescence gaps across the enterprise.

• Engage with stakeholders to negotiate, escalate, and ensure timely achievement of milestones aligned with the obsolescence roadmap.

Job Requirements

Mandatory Requirements

• Strong understanding of CMDB concepts with hands-on experience in IT asset environments.

• Proficiency in Power BI for data extraction, analysis, and reporting.

• Excellent communication and interpersonal skills with the ability to collaborate effectively.

• Ability to perform in a fast-paced, high-pressure environment.

Nice to Have

• Experience in managing technology obsolescence initiatives.

• Knowledge of CMDB, operating systems, storage, networks, middleware, and related technologies.

• Understanding of CI data classes and attribute inheritance