Industry Solutions Executive, Connected Care

About this role

For over 90 years, Topcon’s vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients’ health and quality of life.
We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button.
By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society’s most pressing challenges. If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you.
At Topcon Healthcare, we don’t wait for the future. We invent it. Join us.
Learn more about working with us at topconcareers.com

The Industry Solutions Executive (ISE), Connected Care is a senior field-based solutions leader responsible for advancing Topcon Healthcare's connected-care strategy within the corporate optometry market.

The ISE serves as the connective tissue between corporate optometry customers and Topcon's commercial organization—translating Topcon's connected-care portfolio into enterprise-ready, end-to-end workflows that create measurable value for providers, patients, health plans, employers, and healthcare systems.

This individual acts as a strategic advisor to some of the largest OD, OMD, and vision care networks in the country, helping customers leverage Harmony®, IRIS®, AI-enabled insights, and connected-care technologies to enhance clinical outcomes, improve operational performance, expand screening and monitoring capabilities, and unlock new opportunities for value-based and data-driven healthcare delivery.

The role also serves as a key partner to Topcon's Strategic Account Managers, Software Sales Representatives, and Instrument Sales Representatives, equipping commercial teams with the solution narratives, business cases, and customer-facing assets needed to position enterprise-wide connected-care solutions. Success in this role requires building trusted executive relationships, creating repeatable commercial plays, enabling field teams to confidently position the connected-care platform, and helping establish Topcon as a market leader in connected eye care and healthcare through the eye.

This is not a traditional account executive or product management role. The Industry Solutions Executive operates at the intersection of corporate optometry strategy, enterprise solution selling, clinical workflow transformation, and commercial enablement.

Essential Duties & Responsibilities

Connected Care Strategy & Market Development

• Define connected-care solution strategies and value propositions for the corporate optometry segment, including national and regional OD/OMD organizations, optical retail networks, and managed vision organizations.

• Collaborate with Product, Marketing, Commercial, Regulatory, and Implementation teams to ensure customer needs are reflected in solution development and go-to-market priorities.

• Shape market-facing solution narratives that help customers understand the value of connected eye care, disease screening, data-driven care delivery, and population health initiatives.

• Identify opportunities to expand the role of eye care within broader healthcare delivery models.

• Serve as a voice of the customer, helping inform product direction, workflow design, and commercial packaging through direct market engagement.

Enterprise Customer Engagement

• Lead executive-level discovery and opportunity development for complex enterprise healthcare organizations.

• Engage C-suite executives, medical directors, clinical leaders, and operational stakeholders to align connected-care solutions with business and clinical objectives.

• Develop executive business cases tied to measurable clinical, operational, financial, and population health outcomes.

• Build and maintain trusted executive-level relationships within strategic corporate optometry and vision care organizations.

• Leverage key opinion leader (KOL) relationships and market expertise to support customer engagement and solution adoption.

Solution Design & Workflow Transformation

• Translate customer goals and operational requirements into deployable connected-care solutions that leverage Harmony®, IRIS®, imaging technologies, AI-enabled decision support, analytics, and digital workflows.

• Help customers implement scalable approaches to diabetic retinopathy screening, chronic disease monitoring, care coordination, and preventive health initiatives.

• Support the development of new care pathways and operational models that improve patient outcomes, increase screening capacity, and enhance practice performance.

• Convert successful customer engagements into repeatable commercial playbooks that can be leveraged across the market.

Examples may include:

• Supporting enterprise-wide Harmony deployments across multi-location optometry networks to unify imaging, workflow, AI, and data management.

• Integrating diabetic retinopathy screening programs into referral and care coordination pathways.

• Activating data-driven screening, monitoring, and analytics capabilities across provider networks.

• Developing connected-care models that create value for providers, health plans, employers, and healthcare organizations.

Sales Partnership & Commercial Enablement

• Partner with Strategic Account Managers and commercial teams on priority corporate optometry pursuits.

• Co-develop account strategies and participate in executive customer meetings, workshops, and solution discussions.

• Create customer-facing assets that support enterprise solution selling, including:

• Solution narratives

• Executive…