Industry Advisor

About this role

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Job Category Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're seeking a CISO Advisor & Field CTO for Trusted Services to join our Platform Specialist team. In this senior advisory role, you'll serve as the bridge between Salesforce's security capabilities and the CISO/InfoSec community - engaging security leaders at the C-suite level to understand their most pressing enterprise security challenges, articulating Salesforce's security posture in their language, and accelerating trust and adoption of Salesforce Trusted Services solutions. You'll be the recognized face of Salesforce cybersecurity expertise in the field.

The Role

As Salesforce's CISO Advisor & Field CTO for Trusted Services, you bring deep IT cybersecurity & compliance leadership and incident response expertise to every customer engagement. You operate at the intersection of field sales, product strategy, partner ecosystem, and thought leadership - uniquely positioned to engage security leaders and support internal stakeholders across regulated and commercial industries with candor, credibility, and strategic insight. You work as part of a coordinated team motion alongside Security Architects and Solution Engineers who deliver technical depth while you own the strategic frame and CISO relationship. This role requires approximately 30-40% travel.

What You'll Do

Engage directly with CISOs, CIOs, and InfoSec leaders to understand their security priorities beyond the immediate Salesforce context, including broader AI initiatives, building trusted advisor relationships at the executive level. Articulate Salesforce platform and AI security controls and best practices in terms that resonate with security leaders, referencing frameworks such as NIST, SOX, DORA, and NYDFS as applicable. Guide customers on where they need to be - not just where they are today - to secure their enterprise for the agentic future, positioning security as an accelerator for Agentforce adoption rather than a compliance checkbox. Engage and educate Salesforce platform owners and architects on necessary security controls. Act as the "bridge" to translate between Salesforce and IT/Infosec professionals. Conduct discovery of enterprise security policies, procedures, and systems (SSPM, SIEM, etc.) to uncover critical gaps including identity and access management weaknesses, insecure integrations, insufficient event log monitoring, gaps in AI governance, and data lifecycle management deficiencies. Lead and facilitate multi-customer security roundtables, executive dinners, and industry conference sessions (e.g., Gartner CISO Summit, Salesforce hosted events) to drive Salesforce and AI governance thought leadership in the CISO community.

Deal Support & Pipeline Acceleration

Support high-complexity, high-value security opportunities by engaging as a technical and strategic executive sponsor with CISO stakeholders across accounts such as financial services, healthcare, regulated government, and enterprise commercial. Alongside Platform & Security Architects, guide customers through security evaluations, architectural decisions, and Salesforce Trusted Services positioning including Shield, Security Center, Event Monitoring, Backup & Recovery, and Data Detect. Collaborate across account teams (AEs, SEs, CSG, ProServ) to develop security-led strategies that close complex deals

Technical Thought Leadership & Content Development

Develop and deliver original cybersecurity frameworks, including "Bridging the InfoSec ↔ SaaS Divide" and "Securing Agentic AI," through blog posts, whitepapers, InfoSecurity Magazine articles, conference presentations, and Dreamforce sessions. Develop and deliver an automated unified methodology for Salesforce security assessments and read outs. Serve as a guest speaker and subject matter expert for internal product and engineering teams, external partner enablement, and field Account Executive, Security Architect and Solution Engineer training programs. Publish external technical content (e.g., forensic behavioral analysis, event log anomaly detection, agentic AI security) that positions Salesforce as a credible voice in enterprise cybersecurity.

Product Feedback & Internal Collaboration

Serve as the primary feedback loop between enterprise CISOs and Salesforce product and engineering teams, translating customer security concerns (e.g., insufficient OOTB logging, weak SIEM integrations, AI governance gaps) into actionable product insights. Participate in Customer Advisory Boards

Internal Enablement & Field Readiness

Enable the broader field organization - including…