Identity & M365 Senior Engineer

About this role

Overview
Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Quest strives to be the best of the very best in everything we do. We are fanatically customer-focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work, and offers career and personal growth.
At Quest Software, we're investing in modern workplace technologies, identity security, automation, and cloud transformation to enable our global workforce and business operations. We're looking for a highly skilled Identity & M365 Senior Engineer who is passionate about building secure, scalable, and automated enterprise platforms that directly impact thousands of users worldwide.
This is more than a traditional systems engineering role. You will serve as a trusted technical leader responsible for advancing our Microsoft 365 ecosystem, identity platforms, automation capabilities, and Identity security posture. You'll have the opportunity to drive strategic initiatives, influence technology direction, implement modern engineering practices, and leverage automation to eliminate manual work while improving reliability, performance, and user experience. As a senior member of the infrastructure and engineering organization, you'll partner with security, cloud, and application teams to design and implement solutions that modernize and secure Quest's global technology environment. Your work will directly reduce operational overhead, improve reliability, and accelerate service delivery across the IT organization.
This is a remote position based in Panama.
The candidate will work full-time remotely in Panama (Republic of Panama). The primary hours are Monday to Friday, with an 8-hour workday, plus lunch and breaks, and an 8 am (local hours) start time. Some after-hours and weekend work may be required.
Responsibilities
Lead and Modernize Microsoft 365 Services
You'll own and continuously improve Quest's Microsoft 365 platform, including:

• Exchange Online

• Microsoft Teams

• SharePoint Online

• OneDrive for Business

• Microsoft Intune

• Microsoft Defender

Build the Next Generation of Identity & Access Management
Identity is the foundation of modern cybersecurity. You'll lead initiatives involving:

• Microsoft Entra ID

• Active Directory

• Single Sign-On (SSO)

• Conditional Access

• Multi-Factor Authentication (MFA)

• Privileged Identity Management (PIM)

• Identity Governance

Drive Automation Excellence
You'll design and build enterprise automation solutions using:

• Azure DevOps

• GitHub

• PowerShell

• Terraform

• Infrastructure as Code (IaC)

Strengthen Cybersecurity Across the Enterprise
Working closely with security teams, you'll help protect our environment through:

• Identity security improvements

• Endpoint protection initiatives

• Email security enhancements

• Security hardening efforts

• Incident response support

• Compliance and audit readiness

Provide Technical Leadership
You'll be viewed as a subject matter expert and trusted advisor across multiple technology disciplines by:

• Leading complex engineering initiatives

• Influencing technical direction and architecture decisions

• Mentoring and developing other engineers

• Driving operational excellence and continuous improvement

• Collaborating with global teams to solve challenging technical problems

Qualifications

• 7+ years of enterprise infrastructure or systems engineering experience

• 7+ years of experience with the following Microsoft technologies, 365 Administration, Exchange Online, Teams, SharePoint Online, Intune, Defender, Microsoft Entra ID, Azure AD Connect

• 7+ years of experience with the following, Identity & Security, Active Directory, Conditional Access, MFA, Identity Governance, Privileged Access Management, Vulnerability Management, Endpoint Protection

• Strong experience with Infrastructure as Code, GitHub, PowerShell

• Deep expertise supporting Microsoft 365 environments including Entra ID and Active Directory

• Experience implementing automation and Infrastructure as Code solutions

• Experience supporting enterprise cybersecurity initiatives

• Success in leading technical projects and driving cross-functional collaboration

• Associate degree in information services, computer science, or equivalent

• Must be located in Panama

Company Overview
Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.
Why Quest
At Quest, your work makes an impact. You’ll help organizations get AI-ready while building your career with a global team of innovators. We offer:

• Competitive pay, annual bonuses, and top-performer recognition.

• Comprehensive health, family, and retirement benefits.

• Flexible work options, generous PTO, and wellness programs.

• Professional growth through learning platforms, mentorship, and leadership programs.

• Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual…