Hungarian Speaking technical support roles

About this role

Are you tech-savvy? Are you a fluent Hungarian speaker with great communication skills?
Available Technical Support positions await you in Greece!

Patrique Mercier Recruitment connects customers with the worlds top brands. With a team of 12.000+ employees from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

Take a step forward and enhance your career by working with us for the most well-known brands in the world.
The work-from-home option is offered to candidates living in Greece or available to relocate.
If you are a tech enthusiast with fluency in Hungarian and good knowledge of English, then this is for you!
What you will do:

• Communicate with customers via phone, chat & e-mail

• Troubleshoot technical issues using your problem-solving skills

• Track and follow cases to ensure they closed in an efficient and timely manner

• Maintain high customer satisfaction, representing a major brand

• Provide and maintain strong, professional relationships with all partners and show empathy at all times

• Work towards reaching targets as set out by client statement of work as well as internal targets

• Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.

• Log the cases on internal systems, while getting up to date with clients products & services.

What you will bring:

• Fluency in Hungarian

• Very good communication skills in English

• Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills

• Good knowledge of operating systems & computer applications

• Computer and mobile devices knowledge/tech savviness

• Be resourceful, able to multitask

• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

• Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision

• Ability to adapt and flex style according to customer personality, culture, and profile

• Help-desk or system admin experience will be considered as an advantage

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)

• Competitive monthly salary + 2 extra salaries per year

• Private Health Insurance

• Numerous benefits and discounts

• Fully paid training by certified instructors

Originally posted on Himalayas