Hubspot Commerce Specialist

About this role

Hubspot Commerce Specialist
Position Overview
Market My Market is a fast-growing marketing agency onboarding roughly 20 new clients per month and billing over $1M in recurring revenue monthly. As we scale, we are hiring a full-time Hubspot Commerce Specialist to own the full billing and collections lifecycle. This role is responsible for processing subscriptions, payment links, and invoices in HubSpot Commerce, reconciling HubSpot against QuickBooks, communicating with clients on billing concerns and adjustments, and supporting forecasting, reporting, and process efficiency. This is a remote position, and the Specialist must be available to work Eastern Time Zone business hours.
Key Responsibilities
Billing & Payments

Set up and manage recurring subscriptions in HubSpot Commerce

Create and send payment links and generate invoices at scale

Apply incoming payments and resolve failed or declined transactions

Follow up on past-due balances and manage collections

Process prorations, credits, refunds, upgrades, downgrades, and one-off charges accurately and on time

Reconciliation & Accuracy

Reconcile HubSpot Commerce activity against QuickBooks to ensure transactions, payouts, and balances match

Investigate and resolve discrepancies between platforms

Maintain clean, accurate, audit-ready financial records

Keep the receivables ledger current and reflective of real-time client activity

Client Communication

Serve as the point of contact for client billing questions, concerns, and disputes

Communicate professionally and promptly to resolve billing issues

Coordinate adjustments and payment arrangements while protecting the client relationship

Partner with Client Experience Managers and leadership to resolve escalations

Forecasting, Reporting & Efficiency

Support revenue forecasting and cash-flow projections

Build and maintain AR reporting, including aging, and collections

Deliver clear, accurate reports to leadership on a regular cadence

Identify and implement efficiencies and automation to keep billing and reconciliation processes scalable as volume grows

Qualifications

Hands-on experience with the HubSpot Commerce platform, including processing subscriptions, payment links, and invoices (required)

Proven experience reconciling billing platforms against QuickBooks

4+ years in accounts receivable, billing, or a similar finance operations role

Comfortable managing high transaction volume in a fast-paced, high-growth environment

Strong written and verbal communication skills for client-facing interactions

Meticulous attention to detail and strong organizational habits

A process-improvement mindset with the ability to spot and fix inefficiencies

Available to work full-time on Eastern Time Zone business hours

Preferred Qualifications

Experience in an agency or subscription/SaaS billing environment

Familiarity with reporting or automation tools (e.g., advanced Excel/Sheets, BI dashboards)

Exposure to month-end close and collaboration with an accounting team

Location
This position is fully remote and we are only hiring candidates located in the following states:

Alabama

California

Colorado

Florida

Georgia

Illinois

Indiana

Iowa

North Carolina

New Jersey

Nevada

New York

Maryland

South Carolina

Texas

Washington

Virginia

Compensation & Benefits

$60,000 - $70,000 per year, salary based on experience

PTO: 2 weeks per year

Health insurance benefits

401(k) plan (after 1 year of employment)

Remote work opportunity

All emails will come from a @marketmymarket.com or @applytojob.com domain only. All other emails are fraudulent. We will never interview candidates via Microsoft Teams.
Our Core Values

Do What You Say

Be Honest and Transparent

Proactive, Not Reactive

Be Thought-Leading

Instill Trust Through Consistent Accountability

Always Do Better, Always Be Better

Do the Right Thing for Clients and MMM

Market My Market is an equal opportunity employer and does not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Originally posted on Himalayas