HR Compensation & Benefits Officer

About this role

Hi, We're Centerfield!

Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com http://Business.com and BroadbandNow.com http://BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

Centerfield is a cutting-edge digital marketing and sales technology company headquartered in the heart of Silicon Beach with additional offices in New York, Boston, Florida, and Jamaica. Our growing organization continues to impact the AdTech space by providing end-to-end customer acquisition services and analytics for our high-profile clients, while also successfully tailoring every step of the customer's shopping experience.

We’re always interested in expanding our team with top talent. Our creative work environment allows for innovative ideas and encourages a collaborative team culture... make sure to check out our perks below!

Purpose:

The HR Compensation & Benefits Officer is responsible for designing, implementing, and managing the organization’s compensation structures and employee benefits programs. The role ensures internal equity, external competitiveness, regulatory compliance, and alignment with organizational strategy to attract, motivate, and retain talent.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF THIS POSITION

Compensation Management

· Develop, review, and administer salary structures, job grading systems, and pay policies.

· Conduct job evaluations and market salary benchmarking to ensure competitive and equitable pay practices.

· Support annual salary review processes, including merit increases, promotions, and adjustments.

· Prepare compensation reports, analyses, and recommendations for management.

· Ensure consistent application of compensation policies across the organization.

· Assist in the development, maintenance, and governance of job classification structures, levels, and grading frameworks.

· Ensure all compensation and benefits policies, plans, and changes are properly documented, approved, and maintained within HRIS and payroll systems.

· Ensure compliance with internal controls, audit requirements, and governance standards related to compensation.

· Respond to employee and management queries related to pay and benefits, escalating issues when necessary.

· Ensure compensation and benefits records are properly documented and filed to support audits.

· Assist with the timely resolution of Compensation discrepancies and exceptions.

· Prepare and submit HR related compensation and Benefits payments or deductions for the fortnightly payroll, including off-cycle payments, ensuring accuracy and completeness.

Benefits Management

· Administer and coordinate the organization’s employee benefits programs, ensuring efficient delivery and compliance with applicable laws, regulations, and internal policies.

· Manage the end-to-end benefits administration process, including enrollments, changes, terminations, bill reconciliation, and issue resolution.

· Ensure employees receive timely and accurate access to benefits information, including provider communications, enrollment materials, and benefit cards.

· Serve as the primary point of contact for benefits vendors and service providers, managing day-to-day relationships and escalating contractual or service issues as required.

· Monitor benefits utilization, costs, and trends, and prepare recommendations for program improvements and cost-effective enhancements.

· Support renewal processes by coordinating data submissions, reviewing provider proposals, and preparing comparative summaries for HR leadership.

· Develop, maintain, and update benefits communications, employee handbooks, policies, and procedures to ensure clarity and consistency.

· Prepare benefits-related reports, reconciliations, and supporting documentation for audits and internal reviews.

· Respond to employee and management queries on benefits matters, providing accurate guidance and ensuring confidentiality.

· Ensure all benefits data and documentation are accurately maintained in HRIS and payroll systems.

Health, Safety and Accident Administration

· Coordinate and support the administration of the organization’s health, safety, and accident management processes, ensuring alignment with company policies and applicable occupational health and safety legislation.

· Coordinate the administration and reporting of workplace accidents, injuries, and near-miss incidents, ensuring timely and accurate documentation.

· Maintain accurate, complete, and confidential records related to incident reports, accident investigations, injury claims, medical certificates, corrective actions, and correspondence.

· Serve as a key liaison between HR, management, employees, and external providers (including medical practitioners, insurers, and statutory bodies) on health and safety matters, workplace accidents, and injury claims.

· Ensure all required incident reports, workers’ compensation forms, injury-on-duty claims, and supporting documentation are completed and submitted in accordance with company policies and legal requirements.

· Monitor and track the progress and status of accident and injury claims, providing timely updates to HR management and affected employees.

· Support the administration of workers’ compensation, occupational health, and injury-on-duty claims, ensuring accuracy and adherence to required timelines.

· Track and analyze health and safety data, trends, and metrics, and prepare reports and summaries to support management review, audits,…