HR Admin Associate (BGC Taguig) | Onsite

About this role

Work Setup: Onsite
Work Location: BGC, Taguig

Qualifications:

• College graduate (BA/BS) or equivalent qualification in a business or technical field is preferred.

• Fair knowledge of HR policies, procedures and employment laws.

• Strong written and verbal communication skills.

• Proficient in HR database applications (People Soft, SAP, SF) resolve customer issues.

• Willing to work onsite in BGC, Taguig City.

• Can start ASAP.

Responsibilities:

• Resolve and handle transactional and administrative issues relating to areas such as leave administration, wage statements, unemployment claims, benefits administration etc. through comprehensive and accurate research within commitment guidelines

• Communicate resolution to callers with clarity via the telephone or e-mail

• Identify trends and high volume inquires that may indicate corporate-wide issues; inform management as appropriate

• Provide balance and mediate differences between customer requests and corporate guidelines