Howden Middle Market - Account Executive

About this role

Who are we?
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

About the Role

Howden is seeking an experienced Account Executive to join our growing U.S. business in South Carolina. The Account Executive will serve as a key point of contact for clients, responsible for managing relationships, understanding client needs, and coordinating the delivery of insurance and risk management solutions.

Depending on experience and specialization, this role may support Property & Casualty (P&C), Health & Benefits (H&B), or a combination of solutions. The successful candidate will bring strong client management skills, insurance expertise, and the ability to work collaboratively with Producers, brokers, account management colleagues, carriers, and other internal partners to deliver exceptional client service.

Key Responsibilities

• Manage and develop relationships with a portfolio of clients, serving as a primary point of contact for insurance and risk management needs

• Develop a thorough understanding of clients’ businesses, operations, exposures, objectives, and evolving insurance or employee benefits needs

• Partner closely with Producers to support client retention, relationship development, and account growth

• Coordinate the renewal process, including development of renewal strategies, collection and review of exposure information, and communication of timelines and deliverables

• Work collaboratively with broking and carrier partners to develop appropriate insurance or benefits solutions for clients

• Review coverage, program structures, proposals, and other client materials for accuracy and alignment with client objectives

• Lead or participate in client meetings, renewal presentations, stewardship discussions, and other relationship management activities

• Identify opportunities to expand existing relationships by introducing additional Howden capabilities, products, and solutions where appropriate

• Coordinate with internal account management, broking, claims, analytics, and specialty teams to ensure timely and effective delivery of client services

• Assist clients with policy, coverage, claims, billing, and other account-related questions, coordinating with appropriate internal resources as needed

• Maintain accurate and timely client and account documentation

• Stay informed of insurance market conditions, carrier developments, industry trends, emerging risks, and regulatory developments relevant to clients

• Support the onboarding and implementation of new client relationships

• Conduct business in accordance with applicable regulatory requirements and Howden policies and procedures

Qualifications

• Experience in commercial insurance, employee benefits, insurance brokerage, account management, or a related field

• Demonstrated experience managing client relationships and delivering a high level of client service

• Strong knowledge of Property & Casualty insurance and/or Health & Benefits products and solutions

• Ability to understand client needs and translate them into practical insurance or benefits strategies

• Strong communication, presentation, negotiation, and relationship-building skills

• Ability to collaborate effectively with Producers, brokers, account management colleagues, carriers, and other internal and external partners

• Strong organizational and project management skills with the ability to manage multiple clients, renewals, and priorities simultaneously

• Strong attention to detail and commitment to accuracy

• Ability to work independently while contributing effectively within a collaborative team environment

• Appropriate insurance license(s), or ability to obtain required licensing, based on area of specialization and applicable requirements

Compensation and Benefits

In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden…