Hospitality Customer Care Associate

About this role

Role Overview
We are looking for individuals who enjoy assisting their clientele and managing multiple duties. In this role, you will assist with making reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.
This role is only for those who are detail-oriented, client-centered, and are comfortable working independently in a remote environment.
Key Responsibilities
Assist clients with making personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Complete required training
What We Offer
Fully remote
Flexible schedule
Supportive team setting
Qualifications
Must be authorized to work in the US, UK, Mexico, Australia, or Spain
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer is also recommended)
Must be a minimum of 18 years of age
Originally posted on Himalayas