HOA Community Admin (Bilingual - Spanish)

About this role

Community Admin | Forth Group
About the Role
Forth Group is seeking a Community Admin to support our Community Managers and gain hands-on experience in condominium and HOA management across our Chicago portfolio.

Key Responsibilities
Community Operations Support

• Assist Community Managers with day-to-day HOA and condo association operations

• Schedule maintenance and service requests and coordinate follow-through with vendors

• Solicit bids and support contract coordination for maintenance, landscaping, and building services

• Meet vendors and residents onsite as needed

• Support property inspections and project coordination across the portfolio
Administrative and Resident Support

• Serve as a primary point of contact for homeowners, board members, vendors, and internal teams

• Respond to emails, calls, and service requests in a timely manner

• Draft and distribute resident and board communications

• Assist with invoice processing, expense tracking, and approvals

• Support board meeting preparation, including agendas, minutes, and follow-up items
Requirements
Skills and Abilities

• Strong organizational and multitasking skills

• Ability to work independently and manage deadlines

• Professional written and verbal communication skills

• Customer-service mindset with a positive attitude

• Ability to handle sensitive information with discretion

• Comfort using computers and office software (Outlook, Word, Excel; Google Workspace proficiency preferred; QuickBooks exposure is a plus but not required)
Experience and Education

• 1 to 2 years of administrative or customer service experience (real estate or property management experience is a plus, but not required)

• Bachelor's degree in Business, Real Estate, or a related field, or equivalent work experience
Special Requirements

• Local travel throughout Chicago; must have a valid driver's license and reliable vehicle

• Must be conversationally fluent in Spanish

• Physical demands may include lifting up to 35 lbs, standing, sitting, walking, and occasional climbing

• Must be able to work at a personal computer and talk on the phone for extended periods

• Ability to work extended or flexible hours and occasionally weekends to meet deadlines

• Ability to respond to emergencies during and after business hours in a timely manner
Benefits
Benefits

• Industry-leading healthcare: Medical, Dental, Life, and HSA

• 401(k) retirement savings plan

• Work from home and flexible schedule options

• Generous PTO package