Hiring Event 4/9/ 2026- Front Office Specialist - Training Provided!

About this role

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Clarkson Eyecare Hiring Event
Hiring for Front Office Specialist
Training Provided – No medical/eyecare experience required!
Pay: $16-17 per hour with commission/bonus

Hiring Event Date: April 9th, 2026
Time: 3:00pm-6:00pm
Address: Clarkson Eyecare Corporate - 15933 Clayton Rd # 210, Ballwin, MO 63011

Locations: We have several locations within St. Louis; St. Louis City, South County, West County, Fenton, Arnold, Kirkwood, Chesterfield, Creve Coeur, Ballwin, St. Charles, St. Peters, O'Fallon, Florissant, Illinois cities
During your interview, we will review the closest location for you!

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance

• 401k + Employer Matching

• Paid Time Off and Paid Holidays

• Competitive Base Pay + Bonus

• Optical Education Reimbursement

• Paid Maternity Leave

Hours:

• Full Time

• Monday-Friday 8am-7pm, Saturday 8am-1pm

• You will not work all of these hours, but you must have open availability to work any shift within these hours.

SECTION 1: Job Summary

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

SECTION 2: Duties and Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.

• Provide exceptional customer service during every patient encounter (in person or via phone).

• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.

• Answer phones (both external and internal); assure prompt, courteous service at all times.

• Practice urgency at all times with consideration to the patient’s time, as well as doctor’s time and schedule.

• Double check insurance authorizations to ensure completion and build accurate flow sheets.

• Knowledge of common fees charged for common visits.

• Check out patients and collect correct payments according to procedures.

• Manage patient flow in the office and ensure communication to maximize efficiency and customer service.

• Complete daily reconciliations / close day / countdown cash drawer.

• Comply with all company policies and procedures including HIPAA.

• General office duties and cleaning to be assigned by manager.

SECTION 3: Patient Population Served

• Front Office Specialist will work with team members and patients of all ages, races, and genders.

SECTION 4: Education, Licensure & Certification Requirements

• High School Diploma or GED

SECTION 5: Experience Requirements

• Industry related experience preferred.

• Favorable result on background check as required by state.

SECTION 6: Knowledge, Skills and Abilities Requirements

• Professional in appearance and actions

• Logical and Critical thinking…