Healthcare Virtual Assistant (Bilingual | Remote)

About this role

We're Hiring: Healthcare Virtual Assistant (Bilingual | Remote)
Do you have experience supporting a US-based mental health or behavioral health practice? We're looking for an experienced Bilingual Healthcare Virtual Assistant to join a growing mental health team.
Key Responsibilities:
Answer patient calls, texts, and callbacks
Schedule appointments for multiple therapists
Verify insurance eligibility and benefits
Review and submit claims in SimplePractice
Support daily front-office operations and collaborate with the team
Qualifications:

•
Mandarin/Spanish-English Bilingual
-At least 2 years of US healthcare administrative experience
-Mental health/behavioral health practice experience is strongly preferred
-Experience with patient scheduling and insurance verification

-SimplePractice experience is preferred!

• Excellent verbal and written English communication skills
-Organized, reliable, coachable, and detail-oriented
-Comfortable with productivity monitoring software

Work Setup:
Remote
OPEN TO LATAM, KENYA, and PH applicants!!!
How to Apply:
Send your updated resume/CV to with the subject line Healthcare Virtual Assistant – Mental Health.
Applicants with experience in mental health, behavioral health, psychology, counseling, or psychotherapy practices will be prioritized.
Originally posted on Himalayas