Healthcare Program Manager, Cohort-Based Learning

About this role

Healthcare Program Manager, Cohort-Based Learning Location: Remote About the Role Penn Foster Group is seeking a strategic and collaborative Healthcare Program Manager, Cohort-Based Learning to lead the development, launch, and continuous improvement of innovative healthcare education programs delivered through our cohort-based learning model. Reporting to the Senior Academic Director of College and Career, this role serves as the primary operational lead for Penn Foster's partnership with Springboard. The Healthcare Program Manager will collaborate closely with internal teams, faculty, subject matter experts, and external partners to build high-quality, learner-centered healthcare programs that align with workforce demands, certification requirements, and institutional quality standards. This role is ideal for someone who enjoys building educational programs, fostering strategic partnerships, driving continuous improvement, and working in a fast-paced, collaborative environment. Key Responsibilities Program Development & Curriculum

• Lead the development and launch of new cohort-based healthcare education programs from concept through implementation.

• Conduct research on healthcare workforce trends, certification pathways, and competitive programs to inform program strategy.

• Partner with instructional designers, faculty, and subject matter experts to develop and enhance curriculum, assessments, and learner experiences.

• Support curriculum mapping, competency alignment, course sequencing, and assessment design.

• Ensure instructional content aligns with academic quality standards, workforce needs, and learner outcomes.

Strategic Partnership Management

• Serve as the primary day-to-day relationship manager for Penn Foster's partnership with Springboard.

• Build and strengthen collaborative relationships with external partners, working toward long-term strategic partnerships.

• Represent Penn Foster in partner meetings, providing academic expertise and thoughtful recommendations.

• Coordinate cross-functional initiatives across Academics, Product, Operations, Learner Experience, Legal, and Compliance teams.

Program Operations & Continuous Improvement

• Monitor learner performance, completion rates, certification outcomes, and program metrics to identify opportunities for improvement.

• Use research and data to recommend enhancements to curriculum, learner engagement, and program effectiveness.

• Support program launch readiness, ongoing operations, and continuous optimization of cohort-based learning experiences.

• Ensure programs maintain compliance with accreditation standards, institutional policies, and regulatory requirements.

Collaboration & Communication

• Partner closely with internal stakeholders, including Holly Peterman and cross-functional leadership teams, to execute strategic initiatives.

• Develop presentations, reports, documentation, and communications for internal and external audiences.

• Manage multiple priorities while responding quickly to changing business needs and partner requests.

• Confidently communicate recommendations, influence stakeholders, and drive decisions across diverse teams.

Qualifications Required

• Bachelor's degree in Healthcare, Education, Healthcare Administration, Public Health, or a related field.

• 5+ years of experience in healthcare education, academic program management, workforce development, or program development.

• Experience supporting curriculum development or educational content creation.

• Experience managing cross-functional projects and external partnerships.

• Excellent written and verbal communication skills.

• Strong research, analytical, organizational, and project management skills.

• Ability to manage multiple priorities in a fast-paced, collaborative environment.

Preferred

• Master's degree in a related discipline.

• Experience with online, hybrid, or cohort-based learning programs.

• Knowledge of healthcare certification pathways and workforce education.

• Familiarity with accreditation and regulatory standards.

• Experience working with Learning Management Systems (LMS).

• Experience using learner and program data to drive continuous improvement.

What Will Make You Successful

• You are a relationship builder who develops trusted partnerships with internal and external stakeholders.

• You combine strategic thinking with strong execution and attention to detail.

• You enjoy researching complex topics and translating insights into actionable recommendations.

• You have experience contributing to curriculum development and creating learner-centered educational experiences.

• You communicate confidently, influence without direct authority, and are comfortable speaking up with new ideas.

• You thrive in a dynamic environment where priorities evolve and collaboration is essential.

• You are passionate about improving healthcare education and preparing learners for career success.

Work Environment & Hiring Requirements

• Role Assessment: Candidates will be required to complete a role-specific assessment as the first step in the hiring process. Assessment results will be used to evaluate alignment with the position and determine next steps in the process.

• Recorded Video Interviews: All video interviews conducted during the hiring process will be recorded to support internal hiring consistency and process improvement.

• Background Checks: Employment with Penn Foster Group is contingent upon successfully completing applicable pre-employment screening requirements, which may include verification of employment history, education, and criminal background, where permitted by law.

• Identity Verification (Form I-9): As part of our onboarding process, all hires must complete employment eligibility verification in compliance with federal law. This includes remote Form I-9 verification, which may require an in-person identity verification step with an authorized representative.

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