Healthcare Customer Service Representative (Medical Allied Courses) - Cebu
Tasq Staffing Solutions, Inc. · Cebu City, Cebu, Philippines · 2026-07-28
About this role
We are looking for CSRs to join a fast growing account in Cebu. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.
Key Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, and chat
Resolve customer issues and complaints with a focus on first-call resolution
Maintain accurate and comprehensive records of customer interactions
Collaborate with team members to improve customer service processes
Provide product and service information to assist customers with their needs
Proactively identify opportunities to enhance the customer experience
Meet or exceed individual and team performance targets
Requirements
Completed at least 3rd year in BS Nursing + No experience required
Medical Allied Course Graduates + 6 months BPO experience
Amenable to work on Graveyard shift and shifting schedule
Willing to work fully onsite
Salary Package: 19K to 28K basic pay + 7000 allowances
Benefits
Salary Package: 19K to 28K basic pay + 7000 allowances
HMO
Night Differential
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