Healthcare CSR | With 21K Signing Bonus

About this role

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Manage email inbox and respond to provider inquiries

• Process referrals to clinicians

• Assist employees with general inquiries

• Coordinate patient/client intake

• Provide administrative support, including help with provider schedules, referrals, and inquiries
Requirements

• At least 6 months experience handling a healthcare account (Intake Coordinator)

• With experience in coordinating with providers and clinicians

• Good verbal & written English skills

• Proficient with MS Tools

• Amenable working onsite in Shaw Blvd, Mandaluyong

• Willing to work night shifts
Benefits
What Can We Offer You?

• Competitive salary and benefits

• Health Insurance with free dependents

• 10%-night differential

• Attendance Bonus

• Paid time off

• Convertible to cash leave credits

• Performance Appraisal

• Work-life balance

• A focus on growing your career path with us

• We encourage you to follow your passions and learn new skills

Our Commitment to You

• Strong culture and values-driven leadership

• We create opportunities for you to learn and grow at any stage of your career

• Continuous learning and innovation

• We foster an all-inclusive environment where everyone thrives