Head of Retail Delivery

À propos du poste

Head of Retail Delivery (all genders)

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are proud of:

• The work we do and the innovation we drive

• Our values of share, care and dare

• A workplace culture that fosters creativity, diversity and autonomy

• Our borderless, global framework, which enables seamless collaboration

The role

As a Head of Retail Delivery (all genders), you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring +15 years of experience, a growth mindset and a drive to make a lasting impact.

You will thrive in this role if you are:

• A curious problem solver who challenges the status quo

• A collaborator who values teamwork and knowledge-sharing

• Excited by the intersection of technology, creativity and data

• Experienced in Agile methodologies and consulting (a plus)

Valtech is a strategic partner for this client, responsible for the end-to-end delivery and operation of business-critical retail platforms across large store networks.

This role goes beyond system integration. Valtech owns the design, build, rollout, and run of in-store solutions, ensuring operational stability, scalability, and continuous evolution in live retail environments.

Retail operates under high business pressure: stores run continuously, peak periods allow no disruption, and store operations depend on reliable, well-orchestrated systems. Valtech ensures execution at scale, balancing transformation initiatives with day-to-day operational continuity.

Acting as a single point of accountability, Valtech coordinates client retail business and IT teams, multiple technology vendors, and global delivery teams to align business objectives with robust execution on the ground.

Solutions under Valtech’s responsibility are Oracle Retail suite (XStore, EICS, SIOCS…). It also orchestrates the release of other Retail solutions (clientelling apps, sales rep apps…).

Role responsibilities

• Lead Valtech’s end-to-end retail delivery for the client and teams across France and India.

• Own the performance, coordination and execution of retail technology initiatives (POS, inventory management, integrations, QA, Support, Release, Agile processes…), ensuring predictable delivery, strong quality standards and seamless collaboration with client’s retail teams.

• Ensure the right organization, processes, capabilities and governance are in place to secure industrialized, scalable delivery.

The role is focused on delivery leadership, team orchestration, and program governance for the complete Retail perimeter.

Delivery Leadership

• Own the global Retail delivery plan for Valtech: scope, milestones, budgets, risks and dependencies.

• Structure and operate the France–India delivery model, ensuring alignment, stability and capacity planning across teams.

• Guarantee predictable…