Head of Programme Development & Quality - Lebanon and Syria

About this role

Trócaire is an international NGO. We work with local partners in the world’s most at-risk communities and with people in Ireland to tackle the underlying causes of poverty and injustice and respond to the crises they create. Together we bring about positive and lasting change for a just world. Trócaire works in up to 20 countries across Africa, Asia, Latin America and the Middle East. We work towards five goals:
· Promote Access to Justice;
· Achieve Climate & Environmental Justice;
· Ensure Women & Girls’ Protection, Voice & Influence;
· Save Lives and Protect Human Dignity and
· Mobilise the Public on the island of Ireland to achieve Global Justice.

Find out more about the organisation at www.Trócaire.org

Trócaire works through national and local partners in Lebanon and Syria delivering an integrated humanitarian & development programme that includes the provision of basic assistance, food security, livelihood, and protection assistance and strengthening social cohesion within conflict affected and displaced communities. As a partnership agency, Trócaire works with a portfolio of national and local partner organisations to strengthen their capacities to deliver humanitarian assistance and implement development-oriented programmes in a way that ensures compliance with international standards.
Requirements

Trócaire is seeking to recruit a Head of Programme Development & Quality (HoPDQ) to be based in Beirut, Lebanon to support local partners in Lebanon and Syria. As a member of the Country Management Team (CMT), the Head of PDQ is responsible for driving cross-functional engagement in the development and delivery of Trócaire’s Country Strategy Plans in both Lebanon and Syria, developing annual plans and reporting on results. They are responsible for ensuring development and delivery of high quality, evidence-based, innovative programmes in all contexts, that contribute to Trócaire’s Global Strategic Plan.
The Head of PDQ ensures that a robust monitoring, evaluation, accountability and learning (MEAL) system is in place, that the country office engages in the collection and use of evidence and that this is shared across the organization, and that reliable data is used for decision-making.
The Head of PDQ supports strategic positioning with donors and partners and leads on programme and project design to ensure that the country office strategies can be delivered in line with Trócaire’s programme framework, Localisation agenda and a gender transformational approach.
As a senior leader in the country office, you will play a representational role with the government/authorities, donors, partners, peer agencies, and others.
As one of the most senior staff in the Country Office, the Head of PDQ must demonstrate the qualities of agile leadership. S/he plays a key role in defining and pursuing the strategic direction for Trócaire’s programmes in Lebanon and Syria, ensuring the relevance, coherence, safety and impact of our programmes in all contexts. This is a challenging role requiring an individual who can work with complexity and multiple tasks at one time. It demands dedication to demonstrating outcomes for communities at risk, experience in integrated programming and a highly motivated leader. You have specific oversight for ensuring that programmes demonstrate thematic excellence in contributing to Trócaire’s Global Strategic Plan.
The Head of PDQ will report to the Country Director in Beirut and will lead, develop and empower an experienced, committed and hardworking team of 9. The Head of PDQ will directly line manage four Programme Managers including the MEAL Manager, and a Humanitarian Response Coordinator. The Head of PDQ will work closely with the Business Development & Grants Manager, Finance Manager, and HQ/global technical advisors.
This is a two-year fixed-term contract, renewable, based in Beirut, with frequent travel to programme locations in Lebanon and Syria. The contract includes a six-month probation period.
For the candidate with the required experience and passion for the role, Trócaire offers a competitive package of salary and benefits.

This position is open to both national and international candidates. For international candidates, this is an unaccompanied duty station, and preference will be given to candidates who already have the right to work in Lebanon.

Strategy, Planning and Reporting:

• Lead the development, implementation and review of programme strategies across Lebanon and Syria, ensuring alignment with Trócaire's Global Strategic Plan and Country Strategic Plans.

• Drive strategic programme planning, prioritisation and adaptive management to ensure programmes remain relevant, context-responsive and impactful.

• Lead annual planning, programme reviews and reporting processes, ensuring evidence-based decision-making and organisational learning.

• Promote innovation, learning and continuous improvement across programmes and partners.

• Identify and monitor strategic and programme risks, ensuring appropriate mitigation measures are integrated into planning and decision-making.

• In collaboration with the BDGM, ensure programme growth, fundraising prioritisation, donor positioning, and strategic partnerships.

Programme Development, Quality, and Learning:

• Provide strategic leadership to ensure programmes are evidence-based, partner-centred and aligned with Trócaire's Programme Quality standards.

• Ensure robust MEAL systems, knowledge management and learning processes are embedded across programmes.

• Lead programme quality improvement efforts, including reviews, evaluations, learning and adaptive management.

• Ensure cross-cutting priorities including gender equality, safeguarding, disability inclusion, accountability, conflict sensitivity and nexus approaches are integrated across programming.

• Promote innovation, evidence generation and the use of learning to strengthen programme effectiveness and impact.

• Promote a culture of learning,…