Head of People

About this role

About Us
Why We Exist
Faro Health is dedicated to making clinical development more data-driven, streamlined, and efficient. We empower clinical study teams to design optimized clinical protocols in a digital-native way, providing insights that can reduce patient and site burden, costs, and complexity, while laying the foundation for downstream data flow and process automation. Our mission is rooted in a commitment to accelerate clinical development, and ultimately deliver therapeutic advances to patients faster and more efficiently.
Who We Are
Our people are the foundation of our current and future success. We prioritize hiring top talent who contribute to a vibrant culture driven by a growth mindset. We maintain high standards and a fast-paced environment, holding each other accountable as we work towards a mission greater than ourselves.
What We Do
Our AI-powered software platform provides powerful real-time insights that optimize clinical trial design while laying the foundation for downstream data flow and process automation. Through our flagship product, Study Designer, Faro empowers sponsors to create smarter trials, reducing costs and accelerating milestones while improving patient and site experiences.

About You
The Role
As Faro Health's Head of People, you will serve as a strategic executive partner to the CEO and leadership team, shaping the people strategy that powers our next stage of growth. This is a full-time, senior leadership role with broad ownership across the entire people function, from talent acquisition and organizational design to culture, performance, and employee experience.
You are a builder and a strategist. You thrive in fast-moving, high-growth environments and know how to design people programs that are both rigorous and human. You understand what it takes to attract, develop, and retain exceptional talent — and you bring a founder mindset to every challenge you take on.
Your Focus
You will own and drive Faro's people strategy end-to-end: organizational design, talent acquisition, total rewards, learning and development, performance, HR operations, compliance, culture, and DEI. As a key member of the leadership team, you will report directly to the CEO and serve as a trusted advisor on all matters related to people and organization.

Your Responsibilities
Shape and Execute People Strategy
Serve as a strategic thought partner to the CEO and leadership team on organizational design, workforce planning, and culture
Translate Faro's business priorities into a cohesive people strategy with clear goals, metrics, and milestones
Build and continuously refine the organizational structure to support current needs and scale for the future
Proactively identify people-related risks and opportunities and bring forward data-driven recommendations

Lead Talent Acquisition
Own full-cycle recruiting strategy and execution, partnering with leaders to define hiring needs and build high-performing teams
Develop and evolve Faro's employer brand to attract mission-aligned, top-tier talent
Manage relationships with external recruiters and agencies as needed
Build and train internal hiring teams on best practices for structured, equitable interviewing

Design Compensation Programs
Lead compensation philosophy and structure design, ensuring Faro remains competitive to attract and retain exceptional people
Oversee equity plan administration in partnership with Finance and Legal
Evaluate, implement, and manage comprehensive benefits programs including medical, wellness, disability, and 401(k)
Design and manage employee recognition programs that reinforce high performance and Faro's core values
Lead annual compensation planning processes

Drive Performance and Development
Design and lead a performance management system that provides timely feedback, drives accountability, and supports career growth
Define clear organizational levels and career frameworks that give employees visibility into growth opportunities
Collaborate with employees and managers on personalized development plans
Design and deliver leadership development programs that build capability at every level of the organization
Partner with team leaders to build highly effective, cohesive teams

Build and Sustain a Distinctive Culture
Champion and actively shape the cultural attributes that define how Faro operates and what makes it a great place to build
Partner with the executive team on internal communications strategy and ensure key messages land clearly across the organization
Own the end-to-end employee lifecycle experience from onboarding to offboarding, with the goal of sustaining high engagement
Lead employee relations, conflict resolution, and investigations consistent with Faro's values and legal requirements

Build and Run a Scalable HR Function
Manage and optimize the HRIS platform to ensure accurate, actionable employee data
Leverage HR metrics and analytics to monitor program effectiveness and guide continuous improvement
Ensure full compliance with state and federal labor laws across all Faro locations
Manage the people function budget strategically, maximizing impact relative to organizational priorities
Evaluate and implement HR tools, systems, and processes that scale with company growth
Requirements
Qualifications
8+ years of progressive HR leadership experience, with at least 3 years in a senior people leader role within a high-growth software or technology company
Proven track record of building and scaling people functions from early-stage through growth
Strong executive presence and communication skills; comfortable advising and influencing at the C-suite and board level
Deep expertise across the full HR spectrum: talent acquisition, total rewards, performance management, L&D, HR operations, and compliance
Experience leading organizational design and change management in a dynamic environment
Demonstrated ability to build culture intentionally
Data-driven approach to people decisions with the…