Head of People

About this role

Head of People

Are you passionate about making a meaningful impact in women’s mental health care? Here’s your chance to be a vital part of FamilyWell’s mission to enhance access to high-quality, equitable, and affordable mental health services for women across the U.S.

Background

FamilyWell Health is an AI-enabled mental health start-up dedicated to solving the women’s mental health crisis by seamlessly embedding high-quality, equitable, and affordable mental health care into OB/Gyn practices. FamilyWell provides comprehensive virtual mental health services designed specifically for integration into women’s health practices and health systems. FamilyWell’s virtual care team model delivers evidence-based mental health support throughout the full reproductive lifecycle—from fertility through menopause—using the proven Collaborative Care Model (CoCM).

Our tech-enabled platform seamlessly embeds coaching, therapy, and psychiatric services directly into clinical workflows, making high-quality mental health care accessible, affordable, and insurance-covered. With 95% of patients experiencing clinical improvement within four months, we’re addressing one of healthcare’s most underserved areas while creating a financially sustainable model for our provider partners.

Following our recent $8M Series A funding, we’re expanding nationwide and seeking exceptional talent to join our mission-driven team.

Location: Remote — strong preference for candidates based in Massachusetts, Pennsylvania, New York, or Connecticut. Occasional in-person attendance (approximately 1–2 times per month) may be required.

Department: People Ops

Reports to: Chief Financial Officer

Job Type: Full-Time

Job Summary

FamilyWell Health is seeking a Head of People to build and scale our people function as our first full-time People leader. Some foundational pieces exist today (an HRIS, an employee handbook), but this is a foundational leadership role: most of the infrastructure still needs to be built, and what exists will need to be evaluated and refined to support our next phase of growth at a high-growth, Series A healthcare services company expanding access to high-quality, equitable mental health care for women across the reproductive lifecycle.

We are looking for a hands-on people leader with startup experience who can build the HR infrastructure, compliance systems, and talent processes required to support a rapidly scaling, multi-state clinical and operational workforce - while also acting as a strategic partner to the executive team on org design, culture, and workforce planning.

What You’ll Do

People Infrastructure & Systems

• Evaluate FamilyWell's existing HRIS against the organization's scaling needs and lead any transition or expanded implementation required

• Refine and expand FamilyWell's existing employee handbook and policy library as the company scales into new states and service lines

• Design and document HR processes for a mixed W-2/1099, multi-state, clinical + non-clinical workforce

Compensation, Benefits & Compliance

• Own compensation strategy and banding, partnering with Finance on benchmarking and budget alignment

• Administer employee benefits and manage broker/vendor relationships

• Manage multi-state employment compliance, including worker classification and ABC-test exposure across expansion states, partnering with outside counsel and conducting independent research as needed

• Partner with Finance and outside counsel on ERISA, payroll controls, and regulatory risk

Talent Acquisition & Workforce Planning

• Build scalable recruiting infrastructure and processes to support FamilyWell's active hiring needs across clinical and corporate roles

• Partner with hiring managers on org design, headcount planning, and leveling as the company expands into new states and service lines

• Own the candidate experience from requisition through offer

Performance, Culture & Employee Relations

• Design and roll out a performance management framework (goal-setting, reviews, feedback cycles)

• Own employee relations, investigations, and performance improvement processes

• Build culture and engagement practices suited to a fully distributed, mission-driven team

• Serve as a trusted advisor to the executive team on organizational design and people strategy

Qualifications

Required

• 8+ years of progressive HR/People leadership experience, including at least 2+ years building a People function largely from scratch at an early-stage or high-growth startup

• Working knowledge of multi-state employment law and worker classification sufficient to identify issues and know when to loop in outside counsel, including exposure to strict/ABC-test states

• Experience designing compensation bands and partnering with Finance on comp strategy and budget

• Experience managing a mixed workforce of W-2 employees and 1099 contractors

• Track record of evaluating, scaling, or implementing HRIS/people systems and foundational HR infrastructure (handbook, policies, onboarding) at a growing organization

Strongly Preferred

• Experience in healthcare services, behavioral health, or a multi-site/multi-state clinical workforce environment

• Familiarity with the interplay between HR and clinical credentialing/licensure functions

• Experience operating within a PE- or VC-backed company

• SHRM-CP/SCP or equivalent HR certification

• Experience building recruiting infrastructure and leading talent acquisition in a fast-scaling org

What We Offer

• Mission-Driven Work: Join a team transforming women’s mental health care and improving lives every day.

• Growth Opportunity: Help build and scale financial operations at a Series A company with significant expansion ahead.

• Exceptional Team: Work alongside passionate, mission-aligned colleagues, including clinical leaders from Harvard, Johns Hopkins, and top health systems.

• Competitive Compensation: Base salary commensurate with experience, plus equity,…