Head of Finance Business Partnering

About this role

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 7th year running as Mid-Market Partner of the Year at the ARN Innovation Awards.
We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision and strong leadership. When joining blueAPACHE, you are joining an organisation driven by our core values and a commitment to employee and customer experience.
We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents and differences.
This is an opportunity to join blueAPACHE in a pivotal leadership role at the centre of how the business understands, controls and improves its financial performance. The role combines genuine business partnering with broader finance capability and business continuity responsibilities and ownership of the transformation of blueAPACHE’s finance, billing and commercial systems, data and processes.

Position Purpose
The Head of Finance Business Partnering exists to transform finance into a strategic business partner that drives profitable growth and better decision-making, while building broader capability across financial reporting, control and finance operations.
The role embeds financial expertise across the business to provide meaningful insight into performance, profitability and opportunities, while leading transformation of financial and billing systems, data, tools and processes. It also develops practical capability across month-end close, financial reporting, balance sheet integrity, audit support, statutory compliance, cashflow and financial controls.
The role partners directly with business unit and functional leaders, bringing commercial and financial rigour to decisions rather than reporting on them after the fact. It owns the modelling that explains service and business unit profitability, service cost and margin, and the commercial performance of blueAPACHE’s offerings across their lifecycle.
In parallel, the role leads a significant transformation agenda across finance process, systems and tooling, while supporting agreed finance activities during leave, vacancies or peak reporting periods. The scope of responsibility will increase as competence is demonstrated and formally delegated.
Requirements
Essential

• Substantial experience in senior finance business partnering, commercial finance, FP&A, financial control or finance management, ideally within an MSP, technology, telecommunications or recurring-revenue services environment.

• CA, CPA, CIMA or equivalent professional qualification, with current technical accounting knowledge.

• Demonstrated experience with month-end close, management and statutory reporting, balance sheet reconciliations, audit support and financial controls.

• Working knowledge of Australian tax and statutory finance obligations, treasury, cashflow forecasting and working-capital management.

• Demonstrated experience partnering with and influencing business unit and functional leaders outside finance.

• Strong experience in profitability analysis, cost allocation, margin modelling, budgeting and forecasting.

• Experience leading finance process, systems or tooling transformation, including requirements definition, testing and implementation.

• Working knowledge of billing, revenue recognition and order-to-cash workflows and the controls required to keep them accurate.

• Strong analytical and modelling capability, with genuine command of the assumptions behind the numbers.

• Experience leading or developing team members and setting accounting, analytical, process and control standards.

• Excellent written and verbal communication skills, including the ability to explain financial concepts and escalate material risks clearly.

Highly Desirable

• Experience within an Australian Managed Service Provider or technology services organisation.

• Experience with recurring revenue, contracted services and lifecycle-based commercial models.

• Hands-on experience with PSA, CRM, ERP and billing platforms and their integration.

• Experience coordinating an external audit and dealing with external tax or accounting advisers.

• Experience providing broader senior finance coverage or acting responsibilities.

• Experience with modern reporting, analytics and workflow automation tooling.

• Experience operating within an EOS or comparable structured operating model.

Personal Attributes

• Commercially minded and technically grounded.

• Comfortable moving between strategic framing, operational detail and financial control.

• Willing to constructively challenge leaders and hold a position on the evidence.

• Takes ownership of transformation outcomes and follows them through to sustained adoption.

• Structured and disciplined, with strong attention to accuracy, control and deadlines.

• Exercises sound judgement about when to decide, when to consult and when to escalate.

• Communicates clearly and credibly, particularly when the message is unwelcome.

• Builds trust across finance, commercial, operational and technology teams.

• Demonstrates a genuine commitment to customer success and blueAPACHE’s values.

Key Accountabilities

Business Unit Finance Partnering

• Act as the strategic finance partner to business unit and functional leaders, providing commercial insight, constructive challenge and decision support.

• Support budgeting, forecasting, investment decisions and business case development with credible financial analysis.

• Provide early visibility of performance risks and opportunities, together with practical recommendations.

• Build financial literacy and commercial accountability across the leadership team.

• Establish Finance as a trusted partner in business performance and decision-making.

Profitability, Pricing and Commercial Performance

• Own the analysis and reporting of profitability across services, business units, customers and…