Head of CEO Office & Business Operations

About this role

Role: Run Radity's operating rhythm for the CEO, from priorities and reporting to delivery escalations, and grow into the COO role.
Experience: You have owned operating results in a growing company across delivery, finance, people or compliance, typically with about 6+ years in operations or business management roles.
English: C1 or higher
Contract: Full-time, indefinite B2B contract with Radity; you invoice Radity monthly in USD.
Location: Remote from Türkiye, Ukraine, the rest of Europe and Latin America
Core hours: 09:00 - 18:00 CET, with evening overlap with US clients
The company
Radity is a Swiss-based software engineering company of 70+ people, fully remote and working mostly with US clients, many in insurance. It is founder-managed, with direct access to the CEO. Its teams build and run client platforms such as underwriting and agent portals, and the company is growing toward 200+ people. The next step is an operating model that scales: clear priorities, reporting, compliance and AI adoption across teams.
You join Radity's leadership team and report to the CEO. This is not an adviser or executive-assistant role: you own the results.
What you'll do

• Run the operating cadence: priorities, OKRs, weekly reviews and reporting.

• Prepare CEO decisions with data and options, then drive them through.

• Handle delivery issues and client escalations that reach the CEO.

• Plan budget, headcount and utilization with finance and HR.

• Keep compliance on track: SOC 2, ISO 27001 and GDPR.

• Lead AI adoption and better tools across teams.

• Work directly with the CEO and team leads across time zones.

What you bring

• Hands-on operations work in at least three of: delivery, finance, people, compliance.

• Results you owned as an operator, with the target and the outcome, not only advice.

• Numbers behind decisions: baselines, methods and trade-offs.

• An operating cadence you have run, and what you kept or stopped.

• Written-first, remote work across time zones.

• Daily use of AI tools in your work and in the processes you run.

• Clear communication with senior leaders, including saying no with data.

Nice to have: SOC 2, ISO 27001 or GDPR programs; software agency or staff-augmentation delivery.
Not for you if you prefer advising to owning results, or want an oversight-only role without hands-on work.
What Radity offers

• Indefinite contract: not tied to the end date of one project.

• Full equipment, paid AI tools and learning budget.

• Global Team events.

• Startup-style projects for established clients, with real influence on direction.

• Performance and salary reviews twice a year.

• A clear path to the COO role.

Hiring process
About 2-3 weeks in total, with no take-home task. After each step, you hear from us within 2 business days, with feedback.

• Intro call with Radity HR

• CEO interview

• Offer.

If we choose another candidate after you have passed our steps, you stay in our pool for other Radity roles.
How to apply
Send your CV or LinkedIn profile; no cover letter needed, and it takes about 5 minutes.
Data privacy:
We assess every applicant on the same job-related criteria.
Originally posted on Himalayas