Group Director, Client Media Solutions

About this role

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry is looking for a Group Director, Paid Media (Client Experience) join our growing team! The Group Director, Paid Media (Client Experience) is a portfolio-level leader and trusted partner to both clients and internal teams. You’ll guide the strategic vision, operational excellence, and talent development across a group of accounts, ensuring the work we deliver is innovative, data-driven, and flawlessly executed.

This role sits at the intersection of strategy, execution, and leadership — empowering teams to deliver outstanding results while championing integration across Client Service, Strategy, Ad Operations, and Business Intelligence. You’re not just managing media — you’re shaping how we think, work, and grow.

This is a hybrid role, based in any of our US offices, including Boston, Chicago, Carmel, or Lambertville.

What You’ll Do

Client + Business Leadership

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Lead portfolio-level media strategy and oversee execution across multiple brands.

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Serve as the senior client partner — driving collaboration, anticipating needs, and shaping recommendations that ladder up to measurable business outcomes.

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Champion innovation in media, exploring emerging opportunities and piloting first-to-market activations.

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Oversee annual planning, SOW creation, budget management, and forecasting for assigned portfolio.

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Ensure financial health of accounts through proactive scope, budget, and reconciliation management.

Strategic + Cross-Functional Integration

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Bridge strategy, creative, analytics, and activation — ensuring alignment from campaign planning through measurement and optimization.

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Drive integration across internal teams and partner agencies to deliver seamless, cross-channel work.

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Translate data and insights into meaningful, client-ready stories that inspire confidence and action.

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Partner with Strategy and BI to evolve measurement frameworks, establish KPIs, and drive learning agendas.

Team + Talent Leadership

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Lead, coach, and grow a team of Media Directors and Supervisors — fostering curiosity, accountability, and continuous development.

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Build scalable processes, tools, and workflows to improve clarity, quality, and efficiency across the team.

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Create a culture of collaboration, innovation, and operational excellence that embodies our values.

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Serve as a role model for strong communication, diplomacy, and partnership across departments.

Agency + Thought Leadership

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Contribute to agency initiatives that improve how we work, plan, and partner.

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Represent Spring & Bond externally — nurturing publisher and vendor relationships and identifying new…