Global Tech Support Lead – Follow-the-Sun Ops

About this role

OB Group in Singapore is seeking a Technical Support Team Lead to run our Singapore-based support team. The role covers first-line IT support for ~90 staff on-site and remotely across regions, collaborating with technology and operations teams and third-party providers to ensure smooth operations. You will design and grow a follow-the-sun support model, work with regional peers for consistent service, and coach the team to resolve complex hardware, network, and integration issues while aligning…