Global Head of Sales & Business Development

About this role

The role reports to the Global Head of Medical Devices, Business Assurance.
Main purpose of role

• Responsible for leading the Medical global sales strategy and driving the development of medical schemes within SGS Medical Devices, including market analysis and pricing (internally and externally).

• Leading the Business Development Team in Global Medical and indirectly leading the Sales Team in the Delivering offices (DOs) and Hubs, within Medical schemes.

• Ensures consistent alignment with business needs, fosters business growth, enhances client engagement, and strengthens SGS’s market position across all medical schemes and Dos and Hubs.

• Bridges commercial objectives with evolving regulatory landscapes, while promoting innovation in service offerings and strategic partnerships.

Defined responsibilities, authorities and accountabilities
The role encompasses a wide range of responsibilities, including but not limited to the following:

• Proactively lead global sales planning and execution across all medical schemes and DOs and Hubs through indirect reporting structures.

• Lead the Business Development (BD) Team in Global Medical, and overall accountable for Sales and BD for Medical Devices, globally within Business Assurance.

• Proactively, in close collaboration with DOs and Hubs, analyse markets and pricing to secure competitive edge for SGS across all medical schemes.

• Secure business development for all medical schemes, globally including emerging markets

• Develop and expand Medical certification scheme offerings in response to client needs and regulatory changes

• Secure all Medical pricelists (internal and external) are always competitive and in line with internal SGS policies

• Collaborate closely with DOs and Hubs to secure achievement of their Medical growth and sales targets

• Proactively lead external forums, conferences, and industry events to elevate brand visibility and establish Industry leadership, including representing SGS at these.

• Align DO and Hub sales teams with central strategy and process though effective communication, targeted training and coaching.

• Identify strategic partnerships and emerging market opportunities to support sustainable growth.

• Secure a balance between business needs on growth without compromising the compliance aspects for all Medical Schemes.

• Secure the consistent use of relevant platforms to log leads for global overview and accurate reporting, for all Medical Schemes.

• Support resource strategy, including capacity modelling, subcontractor strategy, and long‑term workforce planning, with input from Operations and Delivery.

Areas of accountability as member of the Global Leadership Team

• Member of the Global Medical Leadership team for Medical Devices, where proactive input, reporting or data must be delivered on a regular basis, within area or responsibilities.

• Drive and deliver projects proactively, without delay, within areas of responsibilities - taking full ownership from initiation through implementation.

• Own and lead processes, ensuring regulatory, commercial, and operational alignment – within areas of responsibility.

• Lead continuous improvement initiatives, within area of responsibilities, across Medical Devices.

• Collaborate closely with relevant line managers across the business, to ensure seamless handover from contract review to delivery.

• Support recruitment, onboarding, qualification, and competence management of personnel within area of responsibilities.

• Ensure teams operate in full compliance with SGS integrity policies, impartiality requirements, and confidentiality obligations.

• Maintain strong relationships with internal and external stakeholders and contribute to regulatory and accreditation readiness activities.

• Secure adequate resources for conformity assessment activities across all Medical schemes, within areas of responsibilities.

• Drive standardisation and harmonisation of processes across schemes and regions – within areas of responsibilities.

• Accountable for the activities and decisions taken by the notified body, including contractual agreements.

Skills & Knowledge

• Demonstrated expertise in global sales strategy, business development and execution within the medical device sales and marketing.

• Understanding of MDR/IVDR and international regulatory frameworks.

• Experience in scheme development, product positioning, and market analysis.

• Strong communication, negotiation, and stakeholder engagement capabilities, with the capacity to influence across all levels of the organisation.

• Demonstrated ability to work proactively and independently, taking full ownership of objectives and delivering results at pace.

• Excellent interpersonal and stakeholder management skills.

• Strong organisational and change management capabilities.

• Strong commercial acumen and deep appreciation of the TIC industry.

• Familiarity with conformity assessment procedures and Notified Body operations.

• Multilingual proficiency and cross-cultural experience.

Experience
Essential

• Minimum of 5 years in sales, business development, or commercial leadership roles within the medical device TIC industry.

• Minimum of 5 years leadership experience in sales, business development or similar roles.

• Proven success in leading global or regional sales team.

• Proven success in managing complex, large or key clients within the TIC industry.

• Experience in managing complex, multi stakeholder projects, balancing commercial objectives with regulatory and operational contraints.

Desirable

• Experience collaborating with regulatory bodies, industry associations, or certification organisations.

• Exposure to international business environments and experience navigating matrix organisational structures.

• University degree in business, marketing, life sciences, engineering, or a related discipline.
The role can be fully remote and we are open to consider candidates…