German Speaking Technical Support Specialist

About this role

German Speaking Technical Support Specialist
📍 Location: Budapest or Debrecen, Hungary
🏢 Work Model: Onsite
🕒 Schedule: Monday–Friday, full-time
🌐 Languages: German (C1) and English (B2+)

Use Your German Skills in an International Technology Environment
Are you fluent in German and English and looking for a stable full-time role in an international environment?
Join a multilingual customer support team supporting customers of leading global technology brands. In this role, you will communicate with customers via phone, email and chat, helping them with product-related questions, troubleshooting, order support and general inquiries.
This is a full-time onsite position in Budapest or Debrecen with a structured onboarding program, weekday working schedule and long-term career opportunities.
We welcome applications from both EU and non-EU candidates who already hold a valid Hungarian work permit and residence permit.
What You Will Do

• Provide customer support through phone, email and chat channels

• Assist customers with product and service-related questions

• Support order processing and order-related inquiries

• Troubleshoot technical and non-technical issues

• Handle customer complaints professionally and efficiently

• Escalate complex cases to the appropriate internal teams when necessary

• Ensure high-quality customer experience in every interaction

• Maintain accurate records of customer interactions

• Collaborate with colleagues and internal stakeholders to resolve customer issues
Requirements
What We Are Looking For

• Fluent German language skills (C1 level or higher)

• Good command of English (minimum B2 level)

• Excellent communication skills, both written and verbal

• Customer-focused mindset and problem-solving attitude

• Ability to work in a fast-paced environment

• Strong attention to detail and organizational skills

• Confidence using digital tools and computer systems

• Previous customer service, technical support or contact center experience is an advantage

• Interest in technology and consumer electronics is considered a plus
Benefits
What We Offer

• Opportunity to work with internationally recognized technology brands

• Structured onboarding and training program

• Supportive and multicultural working environment

• Daily use of German and English language skills

• Stable Monday–Friday schedule

• No night shifts

• Long-term career opportunities

• Employee benefits package after the probation period

Important Information

• Full-time employment

• Onsite work only

• Locations: Budapest and Debrecen

• Monday–Friday working schedule

• Candidates must have the legal right to work in Hungary or hold a valid Hungarian work permit
If you enjoy helping customers, solving problems and using your language skills every day, we would love to hear from you.