Future Opportunities - Client Services (Medical Communications)

About this role

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry is continuously building a pipeline of strong client services talent to support our growing medical communications business. We are interested in connecting with professionals across levels, from Senior Account Managers to Account Directors and levels beyond.

Our account teams are responsible for leading client relationships and delivering integrated programs across publications, medical affairs, promotional communications, and scientific visualization.

We operate in a hybrid model, with offices in New York City, Boston, Lambertville, Chicago, San Francisco, and Carmel. We are also open to remote candidates.
For some roles, travel or close proximity to a client location may be required, which will be discussed throughout the interview process.

Important note on this opportunity

This is an evergreen opportunity intended to build our pipeline of client services talent.

While we truly appreciate your interest, we will only reach out if your experience aligns with current or future needs.

If we do connect, you can expect:

• An exploratory conversation with one of our recruiters to understand your experience and career interests

• If there is a potential fit, conversations with relevant stakeholders or teams

• If there is not an immediate opening aligned to your profile, we will retain your information for future consideration

What you’ll do

• Lead day-to-day client relationships and ensure high-quality delivery

• Manage integrated medical communications programs across multiple workstreams

• Partner with scientific, strategy, and creative teams to execute impactful work

• Oversee timelines, budgets, and scopes with strong operational discipline

• Identify opportunities for organic growth within accounts

• Provide leadership and mentorship at more senior levels

What you bring

• Experience within a medical communications or healthcare agency environment

• Strong understanding of publications, medical affairs, and/or promotional workstreams

• Proven ability to manage clients and deliver complex programs

• Commercial acumen, including scope and budget management

• Excellent stakeholder management and communication skills

• A collaborative, solutions-oriented mindset

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

At Real Chemistry, we believe we're at our best when we're connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote…