Front Office Coordinator, The Westin Resort Costa Navarino (2026)

About this role

Costa Navarino is a sustainably driven destination in the Mediterranean, located in Messinia in the southwest Peloponnese. Graced with a breath-taking seaside landscape, this is a region shaped by 4,500 years of history. The Costa Navarino philosophy is driven by a genuine desire to preserve the natural beauty and heritage of Messinia. It is currently home to four 5-star hotels, The Romanos, a Luxury Collection Resort and The Westin Resort Costa Navarino at Navarino Dunes, W Costa Navarino and Mandarin Oriental, Costa Navarino at Navarino Bay.
The destination comprises several distinct sites featuring five-star hotels, luxury private residences, a world-class golf experience, and many year-round activities. Navarino Dunes is home to The Romanos, a Luxury Collection Resort, The Westin Resort Costa Navarino and Costa Navarino Residences. Navarino Bay is the setting for Mandarin Oriental, Costa Navarino, W Costa Navarino and Navarino Agora, a curated marketplace. Both sites have signature golf courses, while at Navarino Hills there are two further signature golf courses.
The Westin Resort Costa Navarino is looking for a Front Office Coordinator. The selected candidate will ensure smooth Front Desk Operations with administrative tasks and support the overall efficiency of Front Office.
Responsibilities
Facilitate communication between departments and guests via email and phone calls.
Manage orders for office supplies.
Handle HR documentation, including roster changes, daily scans, and lunch plans as needed.
Conduct daily checks of guest arrivals and report any issues to the Team Leader.
Monitor flight schedules and promptly inform Front Office Management of any delays or changes, while maintaining accurate records for company data.
Review and update guest requirements on the Marriott Global Source (MGS) platform for the Front Office Team.
Coordinate guest comments logged in Opera and communicate relevant feedback to Supervisors.
Prepare and provide necessary reports to Supervisors.
Ensure the Front Office is consistently well-equipped to meet operational needs.
Requirements
Minimum of 2 years of experience in the hospitality industry, with Front Office experience in a 5-star hotel preferred.
Possess a degree in Hospitality.
Demonstrate exceptional customer service skills.
Exhibit strong communication etiquette, both written and verbal, with internal and external guests.
Fluent in Greek and English, with proficiency in German, Russian, or French considered a plus.
Strong computer skills and familiarity with Opera software.
Display excellent collaboration, attention to detail, creativity, and organizational abilities.
Capable of prioritizing tasks and managing multiple responsibilities effectively.
Outstanding communicator, able to engage and charm guests from diverse backgrounds.
Maintain a calm demeanor and uphold professional integrity at all times.
Be an inspiring team player who fosters a positive work environment.
Proactively seek creative solutions in every guest interaction.
Ability to handle confidential information with discretion.
Benefits
What We Offer:
Competitive Compensation Package
Private Medical Plan
Accommodation in the vicinity of Costa Navarino (for non-Messinian associates)
Meals Provided On-site
Personal & Professional Growth:
Ongoing Training & Development Opportunities
Potential for Task Force Assignments Abroad in Marriott Hotels
Exposure to an International Work Environment
Wellbeing & Perks:
Use of Costa Navarino Facilities (subject to internal policies)
Access to the Support Room – Online Wellness Platform
Discounts at Marriott Hotels Worldwide