French-Speaking Customer Success Specialist

About this role

Passionate about customer success and growth? Join our international team and help clients maximize the value of our solutions!
Please note that although this is a remote position, the work must be performed within Hungary!
What You’ll Do

• Build strong customer relationships and drive success

• Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices.

• Supporting customers and local teams with contract administration and invoice-related tasks, along with related customer service activities.

• Conduct proactive outreach campaigns.

Requirements

What You Bring
· Strong communication skills in English (B2) and French (C1)

• Experience in Customer Success, Account Management, or BPO

• Customer-focused mindset with excellent communication skills

• Proactive, organized, and tech-savvy (SAP/Salesforce is a plus)

Benefits
At Transcosmos, you’ll find a supportive team environment with real opportunities to grow.

• Paid training

• Competitive salary

• Cafeteria benefits

• Medicover

Please note that although this is a remote position, the work must be performed within Hungary!
Originally posted on Himalayas