Forward Deployed Team Lead

About this role

<div class="content-intro"><p>C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: <strong><a href="https://c3.ai/" target="_blank"><span style="text-decoration: underline;">C3 AI</span></a></strong></p></div><div class="s7"> <p><span style="font-size: 12pt;">Forward Deployed Team Leads are senior technical leads who own a commercial or enterprise customer end-to-end. You’ll combine strong technical architecture, hands-on coding, product ownership, project management, and stakeholder communication—embedding directly with customers to take our product from “design” to “in production.”</span></p> <p><span style="font-size: 12pt;">You’ll own one account at a time: scope the workflow with business and technical stakeholders, design the architecture, write the code that closes the gaps, and drive the deployment through to measurable business value.</span></p> <h1><span style="font-size: 12pt;">Responsibilities</span></h1> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Technical architecture.</strong> Own data flow, integration topology, identity model, and deployment architecture across the customer’s infrastructure.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Hands-on coding.</strong> Write production code yourself—backend services, data pipelines, APIs, integrations.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Product ownership.</strong> Own the deployment’s roadmap. Execute on the statement of work. Decide what’s in scope, what’s a one-off, and what should become product.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Project management.</strong> Own the plan, milestones, risks, and dependencies. When something slips, know first and flag first.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Stakeholder communication.</strong> Run customer working sessions, brief executive sponsors, and write clean status updates that senior stakeholders will actually read.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Ship into production.</strong> Deploy from dev through UAT into production—including integration with customer data warehouses, ERP/CRM systems, and cloud environments (AWS, Azure, GCP).</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Enterprise readiness.</strong> Ensure the platform is configured, secured, and monitored to meet enterprise security and compliance requirements (SOC 2, ISO 27001, data residency, etc.).</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Bridge field back to product.</strong> Push field learnings into the core platform so the next deployment is faster.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Account growth and development.</strong> Partner with Sales to identify expansion opportunities within the account—surfacing new use cases, supporting renewal conversations, and ensuring successful deployments convert to long-term customer relationships.</span></li> </ul> <h1><span style="font-size: 12pt;">Qualifications</span></h1> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">BS/MS in Computer Science, Software Engineering, Engineering, or equivalent practical experience.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">6+ years shipping production software, with 2+ years as a tech lead or senior individual contributor owning delivery end-to-end.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong proficiency in Python, TypeScript/JavaScript, Java, Go, or C++.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated ownership of systems taken from zero to production in a commercial or enterprise context.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Bring deep expertise in at least one vertical (financial services, healthcare, energy, manufacturing, or defense) to accelerate time-to-value and credibility with customer stakeholders.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience working directly with business and technical stakeholders at mid-market or enterprise accounts—comfortable in both exec-level conversations and deep technical design sessions.</span></li> <li style="font-size: 12pt;"><span style="font-size:…