Forward Deployed Engineer (FDE)

Über diese Stelle

Mercura (YC W25) helps the companies that build the real world move at software speed, automating the back-office work that runs the $12 trillion industry behind every hospital, school, and power plant. We started with one of their biggest bottlenecks - turning messy technical requests into accurate quotes - and grew to $2M ARR in our first year. With a team of 16, we're now targeting $10M by the end of 2026 as well as our expansion into the US.

ABOUT THE ROLE

As a Forward Deployed Engineer, you will be the technical face of Mercura - the person who turns a signed deal into a live, working AI deployment.

You'll spend most of your time deep in technical work: integrating our software into complex enterprise systems, structuring customer data for AI, and adapting models to fit real-world workflows. But you'll also engage directly with users and senior stakeholders daily - debugging their problems, understanding their processes, and walking C-level stakeholders through a prototype you built overnight.

If you're a builder who gets energy from talking to customers and solving hard technical problems in messy, real-world environments - this role is for you.

WHAT YOU WILL BE WORKING ON

- Customer Implementation: Own the full technical implementation of our software after the sales handoff - from first kickoff to go-live. You are the person who makes it work.

- AI Adaptation: Configure and finetune Mercura's AI for customer specific use cases - including prompt engineering and model behavior adjustments to match their domain and processes.

- Data Structuring & System Integration: Bring customer data into shape and build customer system integrations (e.g., SAP, APIs)

- Prototyping: Build prototypes that demonstrate new features or solve emerging customer problems and evolve them into scalable solutions

- Customer Relationships: Engage daily with technical, senior business stakeholders and users at customer organizations. You translate their pain into engineering decisions - and back again.

- Feedback Loop: Be the voice of the customer inside Mercura. Surface patterns, edge cases, and product gaps to the core engineering team with enough context to move fast.

WHAT WE OFFER

- Learn to build a company: Over five Mercura alumni have gone on to found their own companies and raise millions after their time with us. At Mercura, you’ll take on real responsibility and gain the hands-on experience only possible in a high-growth startup.

- An ambitious and caring team that sees their work as more than just a job

- An ambitious team that feels like family and sees their work as more than just a job

- Real shares in our company with the most favorable tax treatment - no VSOP/ESOP

- Free team dinner (up to 4x/week)

- UrbanSportsClub membership and access to a company bike - join our team workouts 3x/week

- Easy relocation to Munich - our office is located in the Werk1 Startup Incubator https://en.werk1.com/coliving-apartments-munich/, where you can rent a 1-bedroom apartment right next to the office for just €800/month

- Access to any AI or productivity tools you need

WHAT WE'RE LOOKING FOR

Technical Skills & Experience:

- Full-Stack Engineering: You are comfortable across frontend, backend, and data pipelines (Python, React, Typescript, SQL, APIs)

- System Integrations: Experience connecting software to ERP systems, REST/GraphQL APIs, webhooks or B2B SaaS implementations is a plus

- Data Wrangling: Ability to make sense of messy, inconsistent real-world data and build reliable structure around it fast

- AI & LLMs: Practical experience with LLMs, agents, and prompt engineering — you know how to adapt model behavior to fit a specific domain and workflow

Commitment & Mindset:

- Customer obsession: You thrive at the intersection of engineering, product, and real customer environments, and find it genuinely satisfying to solve customer problems end-to-end - not just hand it off

- High agency & ownership: You don't wait to be told what to do. When something is broken or missing, you fix it

- Communication: You can explain technical features to engineer, users and a CFO - and know which mode you're in

- Mission-driven: Your job is part of how you define yourself. You treat your work as a top priority, and you're fully committed to achieving ambitious goals amid uncertainty

- Scrappiness: You're comfortable with ambiguity, imperfect data, and legacy systems. You find a way

- You want to work in-person in Munich with a higher intensity than in a 9-5 job

WHY MERCURA

- Join an ambitious and caring team: Your future colleagues are experienced operators, ex-founders, Science Olympiad medallists, and top graduates from places such as Google, Bain, MIT, TUM, Harvard, CDTM, and Cambridge. We bring extraordinary people together and deeply invest in your growth as your mentors, teammates and friends. We care, trust, and support one another, and we make sure that fun is at the heart of everything we do.

- Work with the latest tech: AI is at the core of our product, and use the latest tech across our product and processes to tackle meaningful challenges and shape how users interact with AI.

- Thrive in a high-growth, high-commitment environment: We’re growing extremely fast because we always put our work and our customers first. If you excel in fast-paced settings and want to grow as part of something big from day one, Mercura is for you.

- Build something with real-world impact: We ship code that directly helps a massive, yet overlooked manual industry run more efficiently and sustainably. With us, you can work on AI that contributes to economic growth and stability on a huge scale.

- Build a company: As an early team member, you will have a direct, lasting impact on our culture, processes, technology, and product. Joining us offers immense rewards: ownership, financial upside, and hands-on experience building a company from the ground up. Our…