Food & Beverage Manager (EllaElyra - S27)

About this role

"Ella” means ‘come’ in Greek. A heartfelt invitation to explore, connect, and feel inspired. At Ella Resorts, we open our doors to a world where every moment becomes a cherished memory. We reimagine the art of resort living for the modern lifestyle traveler. Those who seek not just a destination, but a meaningful journey. Our curated collection of beachfront retreats, set across some of the Mediterranean’s most iconic shores, invites you to embrace adventure, unwind in style, and discover the true essence of summer living.
In order to support our rapid growth we are seeking to hire for the season 2027 an experienced and visionary Food and Beverage Manager.

Position Summary
Our new F&B Manager will be the ambassador of our F&B Service Excellence Culture at our fully renovated resort in Corfu, Ella Elyra, opening its doors in 2027. The F&B Manager will be responsible for supervising and developing the F&B Team, and providing high quality services and memorable experiences to our guests.
The Food and Beverage Manager is responsible for planning, managing, and overseeing all food and beverage operations within the establishment. This role includes supervising staff, maintaining quality standards, optimizing profitability, and ensuring a positive guest experience. She/he provides and guides the F&B team towards hospitable prompt, courteous and correct service in order to maximize guest satisfaction, outlet revenue and profit, whilst training and assisting the team with the implementation of operational standards as well as rules and guidelines. Exercises strong leadership and coordinates with other departments to maintain our standards of quality, service and facilities in areas he/she has responsibility and authority.
This is a great opportunity for someone who aspires to develop her/himself and become part of an innovative and vibrant team of hospitality professionals who aim high!

Main Responsibilities & Accountabilities
Leadership Development
Developing and leading a highly qualified F&B team
Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage outlets
Regularly inspecting work being performed and ensure that standards are being met and maintained
Providing service coordinators with on-the-job training to maintain consistency in service standards
Evaluating and appraising the team on a regular basis as per Group policies and filing the respective reports
Improves service by communicating and assisting individuals to understand guest needs, providing training, guidance, feedback, and individual coaching when needed
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
Listening and guiding as well as demonstrating care with associate well-being in order to maintain a healthy working environment within the outlets, the Hotel and the Company
Attending training and meetings when required

Department Operation
Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the guests daily
Managing all Food and Beverage outlet operations
Conducting team building and weekly meetings with the F&B Teams and with the Culinary Operations
Allocating work schedules for associates to ensure equal distribution of workloads
Deciding on staff levels and workforce planning
Ensuring operational compliance, based on brand standards
Developing menus with other members of Food and Beverage team
Streamlining food and beverage operations to reduce waste and improve efficiency
Monitoring and optimizing inventory management and control systems
Support quality improvement process throughout the Hotel’s outlets
Ensuring that the stations and restaurants are organized in terms of cleanliness and equipment
Reporting all maintenance problems
Being responsible for maintaining a perpetual inventory of supplies, requisitioning supplies as required and verifying orders when required
Monitors and maintains the productivity level of employees

Financial Management
Analyzing sales data and trends to identify opportunities for revenue growth
Maximizing revenue through pricing strategies and upselling techniques
Monitoring and managing the revenues and profit achieved by Food and Beverage operation
Achieving the yearly budgets and goals

Regulation Compliance and Quality Control
Ensuring compliance with health and safety regulations, including food safety standards
Being fully familiar with and act upon Food Safety and HACCP regulations and procedures
Managing alcohol service and compliance with licensing laws
Staying up to date with changing regulations and maintaining necessary permits and licenses
Ensuring the consistent quality of food and beverage offerings
Establishing and enforcing food safety and sanitation standards
Conducting regular inspections and quality audits
Ensuring all associates are thoroughly familiar with the hotel’s emergency procedures and are in a state of preparedness for any emergency which may occur

Guest Satisfaction
Provides services that are above and beyond for guest satisfaction and retention
Ensuring excellent customer service and addressing guest feedback and complaints
Training staff in hospitality and service standards
Evaluating guest satisfaction levels with a focus on continuous improvement
Providing full attention and best possible care that every guest to the outlet can be granted
Requirements
Holds a relevant degree in hospitality management, business, or a related field
Three or more years of proven work experience in the hospitality industry in 5* hotels
Prior experience in the food and beverage industry, including supervisory or management roles in restaurants, bars is highly desirable
Possessing certifications, such as those in food safety and sanitation, or in the hospitality industry, while not mandatory, can be beneficial
Strong leadership, supervisory, administrative, analytical, and project management…