Floor Leader

About this role

<p>At Everlane, we believe that luxury should be as <em>effortless</em> as it is conscious. That’s why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.</p> <p><span style="font-weight: 400;">This role is responsible for leading a team that embodies the Everlane ethos and delivers best-in-class store experience.  You are most enthusiastic about the impact you have on someone’s experience while in our store. You foster a friendly, warm environment for people to thrive in. You enjoy being the host of a party, and a champion of our “Path To Yes” mentality. You are a leader who uses the brand and customer lens to guide your decisions in an effort to support the overall store experience. You are resourceful and a problem-solver - you find joy in searching for the answers. You demonstrate curiosity and enjoy learning and supporting all aspects of the business. You are goal-oriented and thrive on exceeding individual and team results while having fun doing it. You are a great communicator and work closely with your store leadership team to bolster team engagement, drive business results, and sharpen their business acumen.</span></p> <p><strong>As a Floor Leader, you:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Make timely and effective decisions that balance team goals and foster a customer-focused environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create a sense of urgency in your team to achieve results and eliminate obstacles that affect performance</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create a climate where people are motivated to do their best to help your store achieve its objectives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Use a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses to have a greater contribution to your team</span></li> </ul> <p><strong>Your day to day:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead your team to ensure our service model comes to life in-store </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Zone, prioritize and delegate tasks for team members in zones based on the needs of the business</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Set goals for your team while coaching and motivating to drive results on the sales floor and provide in the moment feedback to team members</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform hourly reads and update the team on current business goals and results</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Celebrate successes and share recognition within the team when results are achieved</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Share business results and anecdotal feedback with the leadership team</span></li> </ul> <p><strong>We’d love to hear from you if you have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">1-2 years of leadership experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong written and verbal communication skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The ability to work closely and effectively with the rest of your store leadership team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong organization skills and are excited about the details</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A proven track record of hiring, leading and developing effective store teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A fan of Everlane, our product, and our values</span></li> </ul> <p><strong>What is expected of you</strong><span style="font-weight: 400;">: </span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have flexible availability that supports the needs of the business, including: nights, weekends, and holidays</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must regularly move around all areas of the store and be accessible to customers</span></li> </ul> <p> </p> <p><span style="font-weight: 400;"><strong>The fine print:</strong> </span></p> <p><span…