Financial Service Representative

About this role

At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment!

Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives.

As a company, we are committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it’s about fostering a culture where everyone can thrive and contribute their unique perspectives.

Join us on this exciting journey as we continue to revolutionize the financial services industry and empower customers to thrive!

What we Offer:

• Market competitive Pay

• Monthly bonus potential based on the operational success you drive

Other Benefits Include:

• Comprehensive Medical/Dental Benefits

• Competitive Paid Time Off

• Plan for your future with our group Retirement Options

• Education Reimbursement Program to invest in your education and career growth.

• Exclusive Perks through Perkopolis - enjoy special discounts and offers.

• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.

• Discounted company services including foreign exchange and Koodo services.

• And Much More!

Build a Stable Career in a Changing Market

In times of industry change, finding an organization that offers consistency, growth, and long-term opportunity matters more than ever. At Money Mart, we provide a stable, customer-focused environment where your experience—especially in fast-paced, customer-facing industries like telecom, retail, or financial services—can translate into meaningful career progression.

We are always looking to connect with talented individuals who thrive in dynamic environments and are passionate about delivering excellent customer experiences.

What You’ll Do

During a typical day, you will:

• Deliver results aligned with store profitability goals

• Provide a quality customer sales experience through efficient execution of all transactions

• Identify customer needs and offer tailored financial solutions

• Handle cash and accurately process transactions

• Connect with customers regarding past-due balances and negotiate payment arrangements

• Complete documentation with a high level of accuracy

• Follow all safety, security, and compliance requirements

What We’re Looking For

• A sales-driven mindset with a strong focus on customer experience

• At least one year of experience in financial services, retail, telecom, or other customer-facing sales environments

• Confidence handling cash and managing transactions

• Strong communication and problem-solving skills

• High school diploma or equivalent

Why Join Money Mart?

• Stability you can rely on in an evolving employment landscape

• Opportunities for career growth and advancement across our network

• A structured environment with clear processes and expectations

• The ability to leverage your existing experience into a new, resilient industry

• A team culture that values performance, accountability, and customer impact

A Great Fit If You Come From:

• Telecommunications or wireless retail

• Big-box or specialty retail

• Customer-facing environments

• Financial services or lending

Please Note: Candidates with a current First Aid and CPR certification will be considered an asset.

Money Mart is committed to accommodating…